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August 2024 by Bangor Heat Pumps
Would never recommend or return. Spent $1250 for ONE tax return of FIVE to be submitted (in honesty, I did get $450 back through my bank). The receptionist doesn't return phone calls, doesn't know anything about the schedule, and doesn't have access to retrieve information - even from Scott himself. I've had to resort to having my lawyer take over and pursue this, as they refuse to return our calls or our documents. They DID reply to an online inquiry we sent, that they "didn't have missed calls"...then never called. LOL. $1250 and waited OVER A YEAR to DEMAND one return be completed - got back $12k instead of 20k because he didn't file when we left his office over a year prior. Consider yourself warned - you might pay $1250 and lose over $8000 in credits should you have to endure the same incompetence we have endured. Every business makes mistakes, including mine, so we did (stupidly) chase him for a long time, but finally decided over a YEAR is long enough to find time to return our calls or set our documents on the porch for pick-up - he's just a bum, from our perspective.
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April 2024 by Kurt
They did an excellent job with my taxes
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March 2023 by Bev W.
Made a terrible mess of our taxes. Misreported information, neglected some, and was not concerned with being inaccurate. Committed to fixing, then didn't, then wouldn't return calls. I tried going to his office for help--it was closed tight with no info on how to reach them. Secretary said she'd send requested info but didn't. Very expensive for a lot of hassle and anxiety. I searched for some time to find a positive comment, and can say this: they were friendly and polite. Unfortunately, that doesn't come close to making up for other failings. He let fancy computer do the work, so it didn't take long to file the initial return --but the errors I found later were horrific. I usually do our taxes, but had a few head injuries interfering with my ability to think. I made the worst choice: I put my faith in this person. Don't make the same mistake!
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July 2021 by Alex Ladjimi
I have been using tax services in multi states in the United States and I have never seen such a mess with my state and federal returns this year. I had to show them what mistake they where making on my state tax forms by referencing another return made with a past firm and these clowns actually filled the wrong form all together.My federal tax forms have been held back for reviews, first time in my life. I paid for auto deposit on both my state and Federal returns and both were filed incorrectly. My forms were filed back in February and I am still waiting in July for my federal return which I just found on 7/27/2021 had been slated in half because of an incorrect social security number placed on the form.I am 64 years old and never in my life have I seen such lousy and unprofessional service. I will never return..........
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June 2021 by Wanda Torrey
Very pleasant and friendly atmosphere. Very happy that he was able to get me in on such short notice. Thank you
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February 2020 by Joshua Lally
I’ve gone through Scott since I was a kid working my first job. Nothing but positive experiences and will always use his Tax Office.
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November 2019 by Sam Parker
Short version: paid to have my taxes professionally prepared and my property taxes increased by more than I paid because they were filed improperly
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July 2019 by Amber Boobar
Scott's secretary is not knowledgeable enough to answer basic questions regarding a breach of security or even how much the business charges for tax services. Scott apparently is too busy or uncaring to return phone calls to those he has charged @$200 a return for if they did not pay the $35 extra insurance fee if they get audited.
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June 2017 by Evan Kizer
I just got my refund. They gave me a payment option to pay after receiving my refund and filed mine right on the deadline, before it was too late.
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February 2017 by Maggie Tipping
Very quick and efficient service, I've never had my taxes done with less work on my part and it was less expensive than H&R Block. I highly recommend.
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November 2016 by kimberly kirouac
Very unprofessional! Not good at returning phone calls !! Lots of errors on my final taxes (both personal and business).
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April 2016 by Joshua Knowles
Scott is a good man with a complete knowledge for tax preparation. He's been 'my tax guy' for almost 20 years.
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October 2014 by Scott C.
I hired this business to file my taxes. They made a mistake that was never corrected although they said numerous times that they would take care of it. As a result I have had late fees attached to my returns, garnishments, I have had damage to my credit because the outstanding debt went to collections (even though there wasn't actually a debt owed). He never once returned my phone calls, rarely actually picked up the phone when called, rarely at his office and now his number is disconnected. Do yourself a favor and find a different tax preparer!
