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February 2024 by Kim D.
I really gave this business a chance but every experience was horrible. Customer service is absolutely terrible. The quality of repairs is a joke. I think it's meant to keep you coming back. I've wasted enough money at this place. I'll, be checking out the highly recommended Aaron's for all future purchase and repairs.
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October 2023 by Sonny Charles
Loved Mikaela! She was so helpful and fun! Everything went very well and I’m so happy with my earrings♥️. Thank you so much for the very special service you gave us
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October 2023 by Keith R
What a great experience buying rings here for our wedding. They worked with us to find and diamond that we couldn't afford and found a combination we could afford with great quality and looks. Catherine also went played along with the secret surprise when we were " just looking". She also found the wedding band that matched the ring.And any time we're in she gets free inspections and cleanings on the rings! And they really clean them up and it makes a noticeable difference.Thank Quality Jewelers!
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August 2023 by Dayna Celaya
The employees are very nice and extremely helpful. I was able to get my purchased ring sized and picked up within an hour. Excellent service
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July 2023 by Kathy Johnson
My husband surprised me with a Diamond band (20th anniversary ❤️) as I thought we were just stopping to get my wedding rings inspected and cleaned. The staff recognized him from his prior visit to pick one out. Everyone was so helpful, especially Samantha and Catherine. They are very knowledgeable; no pressure. I recommend Quality Jewelers!
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July 2023 by Guttural Darkness
Let me first start off by saying from the moment we walked in, we were immediately greeted and welcomed by Samantha. She has such an amazing personality and had such a level of salesmanship and professionalism that any business should be proud of having around. My fiancé (soon to be wife!) and myself came in to shop for a wedding band for her. Samantha was able to work with us and help navigate some different options to think about. My fiancé was undecided and felt no pressure to make a decision on the spot. We left to maybe get some other ideas from other local businesses and ended up in a competing shop at Days jewelers. The experience we had there was polar opposite, I digress it was horrible. It felt rushed and we just wanted to get out of there.It helped make our decision to return today and we came back excited to see Samantha behind the counter. (To be honest we kinda planned it out that way she’s AWESOME!) We were able to pick up where we left off and we picked out the PERFECT wedding band. Samantha really made this process so easy and so stress free.In the end, Quality Jewelers stands behind its name. It’s much more than a quality piece of jewelry. It’s in the heart of its service and professionalism for the customer; which is top notch QUALITY.And fellas, yes they offer various financing haha
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July 2023 by Elizabeth Melanson
The gentleman who helped me find a replacement for my lost diamond earring was very pleasant and helpful. I was very pleased with the price and will definitely continue to use Quality Jewelers.
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July 2023 by M E
I needed a new chain for my charm necklace. The clerk helped me pick out the perfect one and put my charms on it. She even cleaned the charms for me. Perfect.
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July 2023 by Richard Dickinson
In our quest to find the correct jewelry gift for an adult daughter we found Quality Jewelers in Bangor, Maine extremely helpful.• The Sales Associate who assisted us demonstrated a thoughtfulness and courtesy that was winsome.• Her understanding of product and process was instructive.• Her proactive initiative to write down our product options with their relative costs facilitated our desire to cost compare.It’s hard to imagine a better experience than we had.ThankYou, Quality Jewelers for your commitment to to Service and Customer Satisfaction.ThankYou you, Sam.
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June 2023 by Randy Farewell
Great customer service, they went above and beyond. Thank you so much
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June 2023 by Barbara Fearon
Quality Jewelers is the best of the best in my opinion. I took my engagement ring that is 47 years old to be resized after a weight loss, and to have two sapphire stones taken out of the setting. They made them into beautiful studs, the look amazing! My diamond is now back to being a solitaire which is how it started out. The head was in need of repair as the points were so worn that I am lucky I did not lose the stone. Thank you to Mikaela for pointing this out. My grandson Charlie is part of this great team, he made a pair of earrings, ordered my daughter and her guy for me for Mother's day! Having Charlie make them was truly touching. For Mother's day I purchased a bracelet for our daughter. They didn't have one in stock but ordered exactly what I asked for. Honestly, Quality Jewelers has the most amazing staff. Everyone is polite and professional yet very friendly, they help you find exactly what you are looking for. And ordering is very quick, so no worries there. Seriously they should be called Finest Quality Jewelers. The owner Barbette, with her son Zack and the exceptional employees, is THE Best Jewelry Store Around. I will not go anywhere else. Thank you all♡
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June 2023 by Connor Darling
Mikaela did a great job helping with our wedding bands and engagement ring. She was friendly, personable and professional.
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June 2023 by Winni Murray
Very very good and friendly service. Spent considerable time going over repairs needed on several items… cleaned rings at no charge while there. Highly recommend.
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May 2023 by Adams Family
Came in yesterday to look at rings, Mikaela asked all the right questions and we picked out the perfect ring!!Excellent service!!! Great people to have work with you and was the best experience ever!!! Wouldn't go anywhere else!
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April 2023 by Michael McCarron
Quiet reserved no sales pitch. Just honest answers to questions. I was left alone in make a decision. No pressure. Definitely will be back!
