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March 2024 by Hayden Hunt
The staff are super polite and friendly. My only gripe is with the amount of space for moving weights, I wish the gym was bigger.
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December 2023 by Justin Wilson
I recently joined Planet Fitness and have been thoroughly impressed with their facilities and services. The professionalism of the staff is immediately noticeable. They are not only welcoming but also incredibly knowledgeable, always ready to assist with any queries or guidance needed.The cleanliness of the gym is exemplary. It's evident that there's a dedicated effort to maintain high hygiene standards, which is especially reassuring in today's environment. The equipment is well-maintained and consistently in excellent working order, enhancing the workout experience.Moreover, the machines are state-of-the-art and highly efficient, catering to a wide range of fitness goals, from cardio to strength training. There's rarely any wait time for machines, making workouts smooth and uninterrupted.In summary, Planet Fitness provides a top-notch gym experience that is both enjoyable and effective. It's a place I look forward to visiting, and I highly recommend it to anyone seeking a reliable and welcoming fitness environment.
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December 2023 by Ande Richter
Were closed when I got there. Not a federal holiday. Said online they were open. No sign on the door. Wouldn't answer the phone even though there was an employee working out inside in the dark. Saw 4 people confused and trying to open the door after I have up and was sitting in my car.1 PM on a Sunday.
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December 2023 by Alex Mercer
This planet fitness has a good size open air cardio space and weight rack. Many of their systems were down for black card members but I only needed the massage chairs so it didn’t bother me one bit. I had no problems visiting or bringing a friend for free. Friendly staff!
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November 2023 by Kenneth Nason
Been coming for a couple of years. Amazing the change in a few short years. The laziness of ( some) employees is quite obvious. 1/2 the time they are behind counter sitting/ sleeping in bean bags or so engrossed on their phone the acknowledgment of guests is gone. Paper towel dispensers empty sanitizer bottles same or not even in dispenser.. trash.. empty water bottles/ candy wrappers left behind. The place is dirty and become dumpy.**Responding to your Robotic replywhy don’t YOU contact the stores management about the issues? I patron the facility , you can manage ?♂️
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November 2023 by Tanya Nn
Hi all. I want to share my experience of how I started doing fitness at the Planet Fitness club, although until that time I had absolutely no idea how to do fitness. From the very beginning, I came to the club for the first trial training and tour of the club. I would like to note the professionalism of the staff since I don’t speak English at all. Communicated through a translator. They told me everything and showed me everything. Helped me register. I helped Kaylee register, without the help of the staff I would not have been able to visit the club. As of today, I have been training individually for the third week with trainer Kaylee. My trainer Kaylee is a very responsible person, positive, always supports me, monitors the correct execution of exercises, professionally selects an individual set of exercises and loads for me, and a convenient schedule. Everything in the club is thought out professionally down to the smallest detail. I like going to training and getting positive from the environment there. I would recommend Planet Fitness to everyone. Sport and movement are life.I apologize in advance if there are errors in the text, I translated through a translator.
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November 2023 by Audrey Marie
ridiculous fees. $50 yearly on TOP of $25 a month. when you ask them about it they tell you it was in the contract but when you sign up it makes it seem like it’s only $25 a month. If you try to cancel, they tell you you have to come in or mail a letter. with all of this technology seems pretty ridiculous that i can’t just do it over the phone. don’t go to this planet fitness they literally suck. Not to mention all of the employees are lazy and sit on the counter with blankets their entire shift.
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September 2023 by Caregiving b.
So far it's been two weeks since the last time I reviewed this franchise and there are actually two more machines out of order and not one machine fixed from the last review.The owner of this franchise should sell it to somebody who has the ability to maintain it, otherwise it looks like the company doesn't care.
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September 2023 by Ralph Y
great club and very cool staff. everyone is very polite and friendly! thanks friends) clean, good shower with good water pressure)
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August 2023 by Paul Ezzy
Pretty nice spot. Not as big as other Planet Fitness locations, but they use the space well. Always been clean when I've been there.
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August 2023 by Trent Mutchler
Always clean....always professional staff.... equipment in great shape...I even get to watch fox News and CNN side by side!!!
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August 2023 by Lucas
The staff are what make this place the best place to go. Has everything you could ask for when it comes to equipment, but of course it is still a planet fitness and there are always some wacky characters that you may encounter, though most people are very easy to work around. Would recommend, even for just a day pass.
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June 2023 by Savannah Shaw
My husband and I were able to pull into the shopping mall with our 18 wheeler! But definitely one of the dirtiest planet fitness we've been to.
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May 2023 by Shannon Michelle
Some of the staff aren't the friendliest but what bothers me more is the lack of cleanliness in the tanning beds and restrooms. Other than that. One of my favorite places to be. Wish they prepared and sold smoothies!
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May 2023 by Natalie D.
I joined planet fitness sometime between 2016 and 2017, Apparently in May.It was great at first open 24 hours, clean, not too busy ( except in Januarys), and had very friendly and efficient staff.After they closed for the pandemic I walked into a fresh newly remodeled wirelesseekend hours were drastically cut. That was a bummer.Fast forward to May 2023. The gym is very crowded. Free weight weekendsuck. And the hydro massage chairs, I paid extra for, are always out of order and leaking.That's not why I left. I tore my hamstring and in this economy that extra $23 makes a difference for a service you can't use until further notice.I made sure to cancel my membership two weeks before the next billing cycle. BUYER BEWARE, you will be charged if you don't do it ten days prior.What I didn't expect was a call from my bank that I had an overdraft PF charge and they charged me $5 a day. How could this be? I canceled my membership in plenty of time.I called my local planet fitness.They explained that two days earlier my " annual fee" was due. I asked the manager to please reverse my charges since I quit and the unexpected fee was causing me hardship.He said he couldn't and corporate would allow it.I asked to speak to corporate. The rudest, worst customer service rep I have ever had the displeasure of speaking to repeatedly spoke over me BEGGING him to reverse the fee that hit. It ispingndable fee, you signed a contract..its a nonrefundable fee, you signed a contract..would you like a copy of the contract, Mam, you signed the contract.There when it comes to planet fitness corporate. Yes, I signed the contract years ago, before a single sack of groceries cost $100. I never even noticed before the crushing inflation coupled with my injury making it impossible for me to work or work out.We are talking about a three day gap. To which he replied, if you didn't cancel ten days prior to the ANNUAL fee ( thick comes a random 17 days before the monthly fee, once a year) it wouldn't have made a difference.So be warned. If your circumstances should change and you ask them for any decency, you will he denied.You get what you pay for... Don't forget that once a year you'll pay double at some random date. I mean, I get it, they are the cheapest gym around. But they are a corporation, you're just a number. Your yearsdication doesn't department.I will join a local gym that isn't filled with *holes at the top. Working out is my passion. I stayed the course despite the cut in hours, the broken equipment I paid extra for every month FOR YEARS, and the overcrowded redesign... Where if you need the one free weight
