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November 2023 by Laura Jalbert
Accommodating, friendly and professional! They do great work and offer military discount, which was greatly appreciated. Very highly recommend!Service: Auto windshield replacement
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November 2023 by Sara Rogers
They were polite, and fast! Couldn't have asked for better customer service for both getting a quote and doing the work!
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October 2023 by Gary Goodwin
Novus Auto Glass was super quick. The people working were excellent and provided fast and top notch work. Also they were between 100$ and 250$ cheaper than everywhere else. I'll use them every time!Service: Auto windshield repair
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October 2023 by Michael William Lane
Responsive, fast, efficient, quality work. They called back same day to schedule. In and out in under 40 minutes. Highly recommend.Service: Auto windshield repair
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October 2023 by Katie Snow
Best price by a long shot and wicked nice people! Got me in quick and got the job done even quicker!Highly recommended!
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October 2023 by Tim Perkins
They where fast to get me an appointment and fast to get it installed. I have never hurd of the company til Saturday. They help me out quick and would recommend them to my friendsServices: Installation
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October 2023 by Maggie Bunt
Today is the second time I'm having these guys replace my windshield. They have great customer service, and they get the job done efficiently. 10/10 would reccomend!Service: Auto windshield repair
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September 2023 by Red B.
After nearly 15 years of doing business with franchisee Don Hilts at Novus glass, I will no longer EVER do business with them again. like Don I am small business owner relying on others service to make things flow and complete jobs on time in my repair shop. A summarized version of what happened come down to we called six weeks in advance to order a windshield for a upcoming job were a deer went through the windshield and damaged the roof. So we call as normal and order the glass and requested an offsite drop off and install on two separate days which in the past has never been an issue, so they agreed per normal. Approaching the first drop off date we had not heard anything so that day comes and goes, so that following Monday we call and get a total load of bull and a well were super busy (mind you they agreed to this drop off date six weeks in advance, as is anyone with a small business these days were all very busy) so the technician say tell yah what I will do an afterhours drop off for you between 5pm -7pm(well after my business closes) so sat around and waited till 730pm for a no show, so we call the next day and get the same line as before ( so I go and pick it up myself because without it I can't finish my next 8hr shift) now when I pick it up I directly ask if were still on for the following week for the actual install and as the theme goes I got the yah were all set so I ask what time oh between 11 and 12. As the same as before that time comes and goes and again a no show no call (very unprofessional) so again we call and get the same load of bull were to busy, reminding them that they agreed to do this job six weeks in advance. So if you want to be lied to repeatedly I suggest you have them do the work for you other wise I highly suggest you take your glass work to some one that cares about loyalty and service and not the three ring circus that Don runs at NOVUS GLASS IN BANGOR MAINE
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September 2023 by Makayla O'Connor
Excellent service. Very friendly. Twice over the years I’ve had chips fixed on extremely short notice. Both happened to be nice days, so they were even able to fix them in the parking lot with my dog in the vehicle. I highly recommend this business.Service: Auto windshield repair
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September 2023 by Sarah Ferland
If you didn't come here for your windshield you overpaid! And service was exceptional. I got free entertainment with dog tricks too.
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September 2023 by Jakob Coleman
Fast friendly service! Always a pleasure to work with I take all vehicles to Novus for the best service and today I waited at the shop for my service to be complete and their four legged pup Alue kept me company the whole time.
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August 2023 by Charles Bennett
This the third time I have used Novus Glass. Definitely have Recommended them to my friends and family.One of the reasons I keep using them, great customer service. Secondly, reasonable pricing and thirdly, they thoroughly explained what needed to be done.Shopping locally very important too.Service: Auto windshield repair
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July 2023 by Amanda Woods
I called with needing a windshield replacement and they got me in NEXT DAY on a SATURDAY! The folks I met today running the show were very knowledgeable and great people! Best price and even better customer service! Thanks from Manda's Taxi!Service: Auto windshield repair
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June 2023 by Lindsay Norton
Very pleased. Got us in quickly, very prompt service. Great customer service and communication. This is now our second experience and we will certainly be back for future window needs!Service: Auto windshield repair
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June 2023 by Lisa Breth
I had a great experience with them. My windshield was hit by a stone in the road, gee, who would have thought with all this road construction. Called them for an estimate, and scheduled them to have it replaced. Cory is so personable and took care of my windshield wiper blade for me and the crack on my sideview mirror that someone hit. Because of their friendly nature, I will be going back to them for anything else I need in the future. Thanks for taking care of everything I needed.
