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March 2024 by Spongebob Squishypants
Got my hair highlighted and colored copper blonde by Vanessa and it looks beautiful. It was relaxing and a great experience.
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November 2023 by Shon K.
Store is not clean, the staff are more interested in talking worth each other than helping or organizing and the management is suspect at best. Ordered (prepaid) in something out of stock, it arrived to the store and was the sold to someone else. Double sale. The prepaid special order section is separate from the rest, item,s arrived bagged/tagged and hold for the purchaser. How this happened is beyond mine. The manager of the section said oops well it is gone now. I can order another, be into the store in 4-5 weeks. I drove a 3 hour round trip to pick this up. Needless to say, it was frustrating and I make no special trips or attempts to shop here an longer due to this and how many times you have to circle the store to find someone to help with the floor stock.
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October 2023 by Heather Smith
I have never been charged so much to shave my side shave. $28 for two minutes of work. And you missed a spot. I guess I should have read the reviews before I made an appointment.
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December 2022 by Laura Gibson
My daughter got her eyebrows waxed and the lady waxed them way too thin. Her 18th birthday is tomorrow and she's very upset. Thank God for brow pencil.Service: Body waxing
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September 2022 by Johanna Athas
I've been coming here for years for haircuts. The stylists are all very professional and do a fantastic job. Their prices are also reasonable. I greatly appreciate their weekend hours.
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September 2022 by Jennifer Ouellette
Absolute worst service I have ever received. Brand new stylists completely unsupervised, extremely poor business. I was there for SIX HOURS…finally left covered in hair dye, most of my “highlights” bleached out and undyed, a supposed reverse bob that was literally the same length all the way around (it looks TERRIBLE), and bleached out roots that didn’t come near my scalp as if they had been growing out for months. I had to request that both mine and my daughter’s hair were evened out. It would have been clear to anybody who looked that the cuts were beyond uneven. This salon has gone completely downhill. Ruined a day out with my daughter.
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October 2021 by Gregory Heal
They did a wonderful job on my wife's color and cut
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June 2021 by Cathy Morton
They do a wonderful job on cuts and color. Love them
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April 2021 by Debbie Story Alexander
This was a first time visit. Covid has changed everything so I didn't know what to expect. It went well.
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March 2021 by Kimberly Ray
I brought my 2 kids for a haircut and they both got hack jobs. My son walked out with what looked like a bowl cut and a big chunk chopped in the back. My daughter only had a trim, nothing fancy, and it was all uneven when we got home. I had to cut pieces myself. Just sad. I don't expect miracles, but if you can't do a basic haircut, maybe you shouldn't work in a salon?
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February 2021 by Sarah Carnahan
Julie did an amazing job on my haircut and also recommended olaplex. When I went back to get the olaplex treatment I was amazed at how healthy and shiny my hair look. Thank you so much, Julie!
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February 2021 by Diana Dowland
I drive from Bar Harbor to Bangor to get my hair cut and styled at JC Penney Salon, their Master Stylist Julie Cottle is amazing. I have very thick hair and she is so skilled at giving a flattering haircut , she is very precise. My bf also has Julie cut his hair, she also does very flattering men's haircuts.
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March 2020 by Nicolas Bobos
one great store
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October 2019 by Christina Munro
Alicia has been my stylist for 6 years she just the best!
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July 2019 by Cait B.
My partner and I go to the Bangor Mall sometimes, not just to gawk at which storefronts have just closed, but sometimes because we actually need clothes and for some reason we think that there's a retail establishment in Bangor that carries clothing that is appropriate for someone under 60 and actually fits us. Wild, right? The clothing carried at JCPenney seems more like something my grandmother would wear- shorts with a 9 inch inseam, dresses that look like giant bags, and lots of T-shirts with patriotic and otherwise vapid slogans that someone's older relatives might wear on vacation in Cancun or more likely when dropping a bundle at the casino downtown. Nevertheless, we generally go on a pass through here to see if there is anything that could possibly work for us, because pickings in Bangor are SLIM. Last night, we came through (I swear we were the only customers in the store!) and were greeted by a blonde woman at one of the desks as we were walking by. She asked us if we needed help (we let her know kindly that we didn't), but then, as we were already walking away, she started shouting at us asking if we had signed up for a JCPenney card. And she wouldn't take no for an answer! We both remarked to each other when we were out of earshot what a creepy interaction that had been. We rounded the store and for some reason (I don't know why) started checking out bras to see if there was anything that would fit me. In my band size, there was nothing smaller than a D cup (I'm an A), and a lot of the underwear looked again like something that your grand- or great-grandparents would wear. I am so tired of not being able to get women's shoes that fit me, or bras that fit me, or jeans that fit me at businesses in town. I am so tired of being told (as I have by associates here in the past) that I can "order it on JCPenney dot com" because apparently my sizing is too out-there to carry in stores. If I'm coming into a store, I want to buy some clothes and wear them today. I want to feel how the quality is and see how they fit my body. If I am going to order clothes online, I'm not going to get them from JCPenney dot com- I'm going to get them on Amazon. The products that JCPenney carries tell me that they don't think that people like me or my partner should exist. Why should we give them our money? I'm just waiting at this point to see whether JCPenney or the Bangor Mall folds first. It's like this store doesn't even want to stay in business.
