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October 2023 by allen small
Purchased new loveseat and couch, after a few weeks medical issues prevented my wife from being comfortable with furniture. Sid from the Furniture Gallery relayed the issue to management. They waived the 30% restock fee and we picked out a different set that was more comfortable for her. Highly recommend as Sid went over and above to make sure we were happy customers. Thanks for the great experience.
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October 2023 by T. McIntyre
I like that after I was greeted, the sales people left me alone to look around and make a decision myself, I never felt hurried or pressured. I haven't got the 2 recliners I bought yet, I opted to haul them myself and it was raining that day, if all goes well I'll get them tomorrow.The only thing that was challenging were the stairs to the recliners, I have a hip issue and climbing stairs is painful, but I made it.Checkout was easy, chairs were on sale, so I feel like I got a good deal.
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October 2023 by Henry Trojano
The Furniture Gallery went above and beyond their sale today. Thank you to Matt and Ray for your help with handling all the paperwork and advice. We look forward to working with you in the future.
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October 2023 by Douglas Mayes
Received a warm welcome after looking at couple of couches. After informing sales what we were looking for, was shone exactly that. Purchased some extremely nice living room furniture at reasonable price. Delivery and setup free by very nice men. You cannot go wrong by shopping here.
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October 2023 by Ben Pass
We ended up with a bigger couch than I was expecting for the price, and despite not being able to customize it due to it being discontinued, it was a good shopping experience. Ray from the Bangor store was very friendly and made us feel comfortable. We're supposed to have it delivered Monday so we'll see how that goes, but I know the folks at the Augusta branch took good care of my mom when she picked up a couple power recliners. I'd give them my business again.
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October 2023 by Cat Randall
What a great low pressure perfect buying experience! Sid is wonderful!! Really do recommend!! Love the up to date styles that ya can’t seem to find anywhere else local !
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August 2023 by Katarina Monahan
I haven’t received my item yet, I just went in today but everyone was very sociable and helpful without being overly pushy and it was overall a wonderful experience. Can’t wait to test out my new bed :)
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August 2023 by Mel Bick
Visited today looking for a dining set. Had success. Thanks to Brendan, we left today with the set. Prices reasonable!
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August 2023 by Chris Toby
We always have an excellent experience. We always shop the competition and end up coming back here. The prices here are unbeatable and the staff and atmosphere is amazing. Ray their sales person is always so knowledgeable and friendly. Lindsay at the sales desk is helpful and curtious. We will continue to shop here for sure and would recommend anyone else to look here as well.
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August 2023 by Laurie Sleight
As always, T.J. showed us just what we were looking for, gave us choices and descriptions, and made sure we found just what we had in mind. The arrangements for delivery were completed without difficulty, and we left totally happy with the entire experience! Broadway Furniture has never disappointed.
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August 2023 by Frances Riley
Brendon was extremely helpful and obtained answers regarding warranties, manufactures, etc. He was professional and knowledgeable. Great selection. The checkout lady was rather rude so I was thankful my interaction with her was limited or I would have left. She should not be working with the public. Brendon made up for her though. Hopefully pickup goes ok.
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August 2023 by John Holmes
Absolutely no pressure sales at all!! Great atmosphere to walk around and look at all the furniture. When you need help it’s easy to find someone and get the information you need. Very friendly staff on hand. We have purchased from here before and will again.
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August 2023 by Paul Grant
Furniture selection was well laid out for display, not overcrowded and crammed together. Salesman was very polite and courteous but not pushy. He answered our questions in a way that reassured us in a positive way. He made us feel good about our purchase.
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August 2023 by julie french
Sid was terrific. Knowledgeable and friendly but not pushy. Reasonable prices for quality materials in a range of styles. Other associates, including Caroline, were helpful as well. We would return for future furniture needs.
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June 2023 by Kim Robichaud
Went shopping for powerlift chairs. They put the chairs for the most disabled clients in the hardest to access area. Very disappointed. We found a much better deal and customer service at Dorsey (where they have them just inside the door!).
