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June 2023 by Mark Sutcliffe
Will never rent anything from Budget Rental again!! Rented a truck from Sanford Orlando that didn't unlock from the passenger side. Had over 188k miles on it with an oil change last done at 160k. ( according to the window sticker). Had a tire with no air in it on the back driver side, the inside tire....then the drop off in Auburn Maine they want to charge another 200 dollars because I made the mistake of dropping off after midnight instead of 1130 am not pm. The worst customer service....I highly recommend going with anybody but Budget
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August 2019 by Amin Rabinia
This thing doesn't exist or at least I couldn't find it.
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July 2019 by Richard Kepner
I have a complaint, I looked up the closest Budget truck rental. It gave me 3locations(Bangor, Auburn, And Portland),at 340 , I looked up the address and phone number on my phone it said the Bangor location was closing soon,at400. So I call, and the recording says that the phone is disconnected. Now I have to drive 86 miles to turn the truck in. Can I get reimbursed for the gas for two vehicles now,down to Auburn and back to Bangor,along with the inconvenience of false advertising,on line? If I made the mistake, I would have to pay for it. Why do they get away with it. I am a 100 percent disabled, retired Air Force vetran. I will be sharing this with the moving and relocation office on Base. I was not impressed!!
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March 2019 by Frank Johnson
Great place to rent a truck
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August 2016 by Zachary Deane
I reserved a truck online 3 days before our move, got a confirmation email the day before, and with less than 24 hours before pick-up, got a call saying they had NO trucks available and reserving online doesn't check with each location's available vehicles.
