Body Shops in Bangor, ME

“did a meet and greet with this guy at his autobody shop I drive a 2017 Ford Taurus has rear end collision damage somebody back into me. I was very pleased to meet and greet this guy and I’m very satisfied that he will be working on my car in August.”

“Got an appointment rather quickly, David Robichaud and his team did an excellent job installing a remote car starter, fast, friendly service. I would recommend the place for all your car repair needs.”

“The owner is a very nice guy. I highly recommend this garage. The only thing is that you have to stop in, because they don't usually answer the phone. I believe that there's only two working, so their most likely very busy.”

“Not a customer - but a package I sent was accidentally delivered to their location and Tim called me personally and organized for UPS to pick up and redeliver. If their customer service is anything close to the care he gave me then you are in good hands! - Rachel of CL Visual”

“I had bodywork done to my vehicle here last year which was paid for by insurance. There were a number of issues with the service I received. Which starting off when I went in for the quote, the estimator said what needed to be done to get it back good as new, however he never gave a dollar figure or a cost breakdown. But since every body shop in the area was booked until May, I went with these guys who said they could get me in sometime in March. The other sort of red flag was all of the paperwork you had to sign was extremely hard to read. It looked almost as if it had been photocopied and while doing so, it had been moved because it was extremely blurry.
I sent my truck in no problems there, however when I got it back there were several places where dust from the bondo sanding, which had been painted over. I also noticed what looked like a run in the paint on the B pillar of my truck. Now granted when I first got my truck back it was rainy and crappy and I didn't get a good look at the work. However, the day I went in to bring up the issues the estimator was out and the owner dealt with me. He made sure the issues were taken care of (although you can sort of see the run/bondo fill area if the light hits it just right) and had other work pushed aside to take me back in, which he made everything right and thats where the 4 stars comes from. However, the day I got my truck back the second time I noticed there was a spot on my rear bumper which hadn't been touched up. I forgot who I dealt with that day, but I will own the mistake I probably should have taken another look after they brought it back out of the shop, since it looks like they took one of those small touch up pens and painted over the spot.

Will I come back in the future, maybe/maybe not. I was pleased with the timeline and the fact that the owner took responsibility for the issues with the work.

As for cons, in hindsight I probably should have pushed for a detailed cost breakdown, and there seems to be some issues such as the paperwork being hard to read, etc...”

“My apologies to those who have said that they didn't have a good experience with Safelite, because I only have nice things to say.

My wife and I were driving back to Bangor, when the rearview mirror became detached. Realizing that Safelite, when repairing windshields, had to reattach the rearview mirror, they were my first stop.

With no guarantee, they were courteous, pleasant and professional. The rearview mirror is attached, and I am a happy customer.”