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January 2024 by Jonathan Watson
Good experience. The salesman was very helpful and informative without pressuring us at all. Price for what we got was better than any other furniture store we found in the area.
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December 2023 by Phillip Alberts
Great greetings at the door, first time there filled us in on how things work. Let us wonder around and ask if we had any questions in a acute manner. Jumped right down to business once we had decided on our purchase. Explaining on the add on protection and delivery plans. We enjoyed the little joke on the information cards but a bit disappointed our love seat didn't come with the super powers! Excellent service and experience!
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December 2023 by Deana Burkhart
When we first walked in Kevin met us at the door with a kind greeting. We just wanted to look and he let us have our space. He could always tell when we may have questions and he was right there. He gave us great information and was super quick to answer when we would call or text. Highly recommend Kevin at Bobs in Bangor!
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December 2023 by Tia Lomax
I was greeted with a smile and the rep took the time to listen and explain all different options. I went in looking just to see the inventory. But the customer service was so good. I left with a purchase on something I didn’t expect to buy there and will definitely be making more purchases.
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November 2023 by Verniece LeBlanc
Must buy! I love this place! I bought a couch, Just love it. Now I bought a Ottomen, Can't get over of how awesome it is, It's great for my storage of blankets & pillow. Wow the delivery people was Awesome, Excellent service! I plan on buying a new kitchen table! In fact I plan on buying More! Thank you so much, This is now my Store!
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November 2023 by John H.
Another review from me but not just about Brewer Lowes...all Lowes...and their bogus VA discount policy.I am a 64 year old honorably discharged veteran, I served my ciuntry wuth hinor, I am a disabled veteran with PTSD.Lowes changed their self checkout, they dont have a regular checkout. To get my VA discount I have ti take my license out and scan the bar code on the back to prove I am me.I have bought thousands of dollars from Lowes over the years, never had to.prove a thing.I can order online without proof and get my discount.I oulled in my car with vet plates like I always do, parked in a vet space.To get my discount at first I supplied them with a va id, my license, and my dd214Now this? As it is Lowes does noy give va duscount on lumber or apoliances either...k8 da useless.I called lowes hq, they were apologizung.Brewer called, said I had ti understand that some people cheat the system.No, you just said I am guilty until proven innocent. That is so offensive, all these years and now yiu dint trust us vets.Everywhere else I go my word is good, I am vet...nit at Liwes in Brewer Maine...I jave to understand?I understand respect, that is not it...your stire is disresoectful to American Veterans but not trusting them. Very offensive, your assistant manager saying ty for my service was quite hollow and phoney...how dare yiu treat an american veteran with such disrespect...he said his father was a vet...live to see his dads face when he says yiu gotta understand
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November 2023 by Kimberly Baker
Todd Baker is an awesome salesman, very knowledgeable. . .if you find yourself needing furniture ask for Todd.
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November 2023 by Dale Bragg
Bill was very helpful, gave us space but also remained available if we had questions and to provide options. Great selection in store and additional options were shared. We will definitely be back for all our furniture needs!
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September 2023 by Tino S
I was met at the entrance by a friendly guy who asked if I needed anything specific and let me browse through unassisted. This was nice. In other stores, the staff were pushy followed you around. Richard was fantastic when telling us about the customization we could get for our couch and making sure our order was processed with the correct information. Hazen also assisted us when we were waiting and was very personable. I have to say with the prices, staff and overall availability of items I'll be back an recommend. ??
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August 2023 by Alyssa Pease
Walked in not knowing what exactly we were looking for a new living room couch. Was greeted by the manager and told how customizable they were. Walked around for a couple of hours trying out various couches. Finally picked one and sat down with the sales rep Donald and he helped us get the absolute right fit! Great first experience and will definitely be coming back for future purchases! 100% recommended (:
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August 2023 by Richard Hawkins
Great experience. Met Brian M at the door who greeted us. Asked a couple of questions, had we been to Bob's before, we we just looking and gave us his name. Said if we needed anything or had any questions to just let him know. I have been in stores before where representatives will follow you around the store and hover. Matt did neither but was available when we did have questions and to finalize our purchase. Very helpful and knowledgeable. Will highly recommend him to anyone looking for a positive experience purchasing furniture.
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August 2023 by Chris Toby
Very unfortunate and unfair how they force your hand to have your furniture delivered. Even if you live in the area. They just bought that new space in bangor and claim they do not have space out back for customer orders for the customer to come pick up their furniture. So they force your hand and make you have it delivered. They claim to have lower prices on their furniture to accommodate the delivery charge,however i have found this to not be true. Not cool at all. Also the fact that you do not even have a chance to get through the front door before one of their salespeople bombard you. You are overwhelmed with questions before you even get a chance to look things over. This is a huge turn off for sure. I have found myself trying to give them a chance, but yet time after time returning to furniture gallery on Broadway. They have the best prices, customer service and sales people. They great you and then let you look. Once you have a question you find the salesperson that greeted you and work with them at that point.
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August 2023 by Jane Peters
My Mom recently purchased furniture for her sun room here and they were excellent. I went in today to purchase a floor lamp for my Mom's birthday. The lamp was discounted half price the day I bought it! What a deal and such nice customer service.
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July 2023 by Hannah Drost
Our experience was exceptional. The selection was perfect and staff was amazingly friendly, welcoming and helpful. I would definitely recommend Bobs discount furniture to anyone
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July 2023 by Melissa McLaughlin
My sales person Donnie was a perfect customer service experience. I needed many items and he patiently helped me find everything I wanted in every color.I am awaiting delivery and will update upon arrival of my furnitureUPDATEmy furniture is perfect! And my delivery team could not have been better. My home is everything I wanted. Will be a customer for life
