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December 2023 by Mary OConnor
I feel Bangor Savings Bank is the last of the Banks on this area that gives you that friendly ,hometown, familiar and safe feeling about being a customer.Along with the utmost efficiency and state of the art banking practices, and up to the minute convient individual services it providesits filled has very courteous employees who bend over backwards to help a person no matter what question or problem one might be facing.In my small hometown here in Maine - there were only 2 Banks when I was growing up -70 years ago.Bangor Savings and one other.My best friends Mom who baked cookies and listened to our problems from an early age was considered it's President for many many years.This bank has remained consistent in every aspect of it service , and capabilities to be the same friendly helpful efficient bank that I had before I left the area for many years... and upon my returned - it had only improved.I would sincerely recommend as well as urge a person to join Bangor Savings Bank. I have that much confidence in this establishment.Banks are not my favorite " thing " That small town service is still present today. I cannot tell you the number of times they have helped people thru difficult times.I think of my favorite Christmas Movie "" It's A Wonderful Life " ( the Lobbys are similar even.) And I recall the Bangor Savings Bank in my hometown doing just that - help people build wonderful lives. That's what banks did back then.And in today's world with all the misinformation and disinformation and all the talk of banks surprising their customers with digital money etc... etc... people can become nervous .. about where their money is. - knowing Bangor Savings is still here , - well that takes a lot of stress out of a person's life. And a stress free life is truly wonderful
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August 2023 by Dan Mcgough
Still same as always. Friendly prompt take ur money not like to give it back. Charge ur 5 bucks a month for any outstanding over draft.
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March 2022 by Dylan Day
Great people horrible policies with no ability to communicate with their customers
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January 2022 by Squiggles Worth
Very nice staff, great bank to do business with.
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September 2021 by OfficialIceProof
I would not recommend this branch location, I’ve been to the same bank all the time to cash my ssi check abd they didn’t allow me although my mom gave me permission
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September 2021 by Shadows of Music
The people that work here are friendly and the service is good.
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July 2021 by Brian Bogo
Tried to speak to the assistant director of mortgages and she said she would "contact soon" apparently that is sometime in the distant future. Was going to open an account but indifference and sluggish service stops me from using a bank that operates this way.
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May 2021 by KingbillionaireOffical
I would not recommend this branch location, I’ve been to the same bank all the time to cash my ssi check abd they didn’t allow me although my mom gave me permission
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May 2021 by Pothead Smith
It was good
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February 2021 by WHEEL 'N DEAL MOTORS Maine #1 Used Car Dealer!
Line wasn't too bad in drive threw, some of the other locations take too long and when I went to this location everything was soo much smoother and quicker. The people working was fast pace and efficient so it makes things easier. Very polite and did a great job. Its appreciated!
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March 2020 by Tom Terrific
I always get friendly service at this location. I make it a point to go there.
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February 2020 by Tessa Ormsby
Very poor service was not greeted friendly all the person said was “yes?” With an attitude and proceeded to help someone who came up after me. Not happy at all
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October 2019 by Kate Chapman
I’ve been here for years with a lot of money in my account but waiting 20 plus minutes in drive through everytime cuz they skip over me even at the window ask me what I need to do yet three others cars leave before me that got there after mind you this is unreal I’m sitting here now ten min and the window lane being ignored as always and I ask for a balance slip everytime and most likely do not get one it’s really annoying everyone is nice enough but my time matters! Especially with a screaming infant why would I think it’s gonna take this long to pull out some money? Brewer is in and out this location needs to work on this in the time I have typed this almost all other lanes are cleared and the window lane has not moved! Again!
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February 2019 by Aaron Fisher
I have been declined transactions twice for bs reasons and with sufficient funds in my account. The day I try to close my account with them their system is conveniently down and am told I cant access my money for a third time. I would like to point out it is only this location but either way dont waste your time here
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March 2018 by Ben T.
This bank has been nothing but trouble. Multiple times now my card has been shut off for no apparent reason leaving me without access to my money. I am from the Bangor area and am all for supporting local business but this is one I would never recommend to ANYONE! Their customer service is horrendous and very unprofessional. Do yourself a favor and avoid them at all costs! I will be closing my accounts with them the next business day.
