-
April 2024 by Kevin Moore
I'm not sure what is going on with Walgreens, specifically this location, but it has been a nightmare for about a year. I've put up with it due to convenience, but had to move my prescriptions elsewhere. There are several times I've tried to pick up a prescription and no pharmacist is on duty so I can't pick up. The ultimate last straw was when they said they'd have my BC pills the next day and didn't. OK, no big deal, I wasn't completely out. Next few days I checked in every day...nothing. I was now out and missed a good week of pills. I was literally told to start calling OTHER Walgreens locations to see if I could find one with it. First, this was for BC pills, so not an uncommon prescription. Second, THAT IS YOUR JOB TO CALL OTHER WALGREENS LOCATIONS IF THAT IS REQUIRED. I ultimately had my doctor call it in elsewhere, but because insurance had been tied up with Walgreens I only got one month. I was going on a lengthy trip and would run out during that time and wasn't able to refill the prescription unless I paid 100% out of pocket because insurance wouldn't cover it because of Walgreens missteps. I ended up without medication for a total of 3 weeks by the time I was able to get things sorted out. NOW my daughter's doctor sent an essential medication over to Walgreens because I hadn't switch her over to my new pharmacy and OF COURSE...NO PHARMACIST ON DUTY and I can't get her medication for her. I hope to hell I can get it tomorrow. This location is terrible and I do not recommend.
-
January 2024 by Samara Holbrook
Couldn’t get one of my prescriptions at my usual pharmacy, so this Walgreens came to the rescue. The pharmacy tech who took care of me was prompt and polite. When she realized what I was picking up- Ritalin- and why I had to deviate from my usual pharmacy, she expressed sympathy about the difficulty of getting my medication due to the stimulant shortage. I felt very seen, validated, and cared for because of this. Often, I have been treated like a drug seeking junkie by other pharmacies; not here. Very impressed by the professionalism and compassion I experienced.
-
December 2023 by Craig M.
To say this store is disorganized is a major understatement. They may seem under staffed, but the employees who were working that day were off doing who knows what. My wife and I walk in to do a Passport photo. There appears to be only one male worker in the front, but he has a few customers looking to check out at the front. He uses the overhead speaker system to request assistance in Photo. He helps a few customers, while we wait in photo, and then he makes a second announcement when he can't step away from the register. No one responded to either request for assistance. He finally has time and proceeds to help us. Photo is taken, first kiosk he uses to edit the photo stops working and he has to move to new kiosk. He has trouble loading SD card onto second kiosk and then he can't find the photo. I found it for him. He edits the photo and then sends it to the printer. As he tries to print the label for the order, he is locked out and needs a password reset. So he calls for a female (likely Manager) to assist over the radio (CB radio). She doesn't come to the Photo center. We wait 2 minutes and he radios her again, still she doesn't respond. Another female employee in a plan shirt (no Walgreen logo shirt) and she offers to assist but then states she is locked out and needs a password reset. At this point a Passport photo has taken over 15+ minutes which includes waiting time. A male employee, who seems fairly tech savvy, enters the photo center and he is able to login and check us out. This store is one of the worse I have seen. I understand there are staff shortages, but when an employee asks for assistance 4 times, and no one responds, that is either their own refusal to assist, or they were busy doing something that they couldn't stop by policy (unlikely). I looked at the rear mirror that helps you see the backside of the store and I couldn't locate another employee anywhere so they must have been in off the main floor. To top this entire experience off, the passport photo take is borderline non-compliant, but we will only find out if the Passport agency notifies us it cannot be accepted. So we spent 15 minutes to get a passport photo and my wife's Passport application could be rejected simply because of a poor passport photo we paid $17 for.
-
December 2023 by William Hafford
How dare you close the store and put up signs saying that your closed because of no power when clearly you have power.
-
December 2023 by Michael Burkhart
Would give zero stars if possible. Started the prescription refill process last week. They were supposed to contact my doctor and get two refills. They never sent it until yesterday and I was out. Wouldn't allow an emergency script of a couple days. I went without medication last night and it was horrible. I have restless leg syndrome and it is impossible to sleep without it. I called my doctor again today and they contacted me shortly after leaving my message. They sent it yesterday morning! It was never filled and not even entered into their system! Totally unacceptable! I've called three times this morning and they are too busy to answer. Put on hold with a long line in front of me. I certainly will be leaving this pit of a pharmacy for someone local. Someone who seems to care about their customers.
-
November 2023 by Sunshine Folsom
Terrible pharmaceutical staff horrible way of treating humans dont depend on wallgreens if you need prescriptions to stay alive they allow diabetics to go without glucose monitoring horrible horrible company no wonder they had a walkout if they treat customers this way
-
July 2023 by shuichi_ withnobrim
It's pretty decent as far as Walgreens go, good parking and convenient location, has a Redbox outside and a drive thru pharmacy.
-
May 2023 by Anthony Luczkowski
Sucked one employee lied me said the store was gonna stop selling frozen groceries come find out they got new shipment in. I hate liers that why im giving you 2 stars
-
March 2023 by Jason Towle
This company is trash. They screw up your prescriptions and the biggest thing is that they don’t support women’s rights and taking birth control pills off The shelf is absolutely ridiculous. The franchise is scum of the Earth.
-
August 2022 by Josh Benner
THEY NEVER ANSWER THE TELEPHONE. YOU WILL BE ON HOLD FOR DAYS EVEN IF YOU ARE CALLING FROM A DOCTORS OFFICE OR A PHARMACY.
-
July 2022 by Morgan Bergeron
Walgreens just isn’t open on weekends any more? It’s literally a store for prescriptions but your preventing people from getting their prescriptions because of bad management and stupidity.
-
July 2022 by Megan Jalbert
The pharmacy deserves a zero
-
June 2022 by Deva Fagan
The website currently allows you to set up Covid testing appointments, but when I went to the store at the time specified by the confirmation email I was told that no testing was actually available and that the website was setting up invalid tests. It was very frustrating and a waste of my time.
-
April 2022 by Peggy Morneau
I'm suppose to be on automatic refills but am not! Every month or two I am having to go 2-3 days without my meds!! These are meds for mental health! It is becoming extremely frustrating to me! Somebody keeps shutting me off from auto refills! Stop it!!!!!
-
March 2022 by John Grotton
Shout out to the pharmacist and assistants.It's like Normandy, every time I'm in there. In fact, I think I'd prefer mad Germans over some of the patrons in the pill line. Talk about mean!A big thank you to you all for doing a needed job, in a stressful time. ?
