UScellular connects millions with its award-winning network, offering the latest smartphones, high-speed internet, and connected home solutions. The store in Augusta provides exceptional service from real humans, as reflected in recent customer reviews. Multiple customers report fantastic and great experiences, praising staff for being friendly, knowledgeable, incredibly patient, professional, courteous, and nice. Staff members are noted for going above and beyond, taking their time to ensure customers leave completely satisfied. They help with updating phones, transferring data, setting up new devices, and answering all questions without making customers feel rushed. Service is described as easy, enjoyable, and efficient, even for those who are not phone-savvy. Employees are highlighted for being super energetic, approachable, amicable, and having a friendly and funny demeanor that makes customers feel welcomed. They work to understand customer needs, help find the right product for the right price, and have even stayed after closing time to complete setups. This results in customers recommending the store and stating they could not be happier with the effort put in.
Jeny from this location goes above and beyond..Will always do business with her!
July 2025
I live in a different state and had to stop at this location to close my account (long and uninteresting story). This location had an amazingly patient and knowledgeable staff. I can’t recommend them enough for problem solving and customer service.
June 2025
Jeny was amazing! Helped me add 2 lines and set up 3 phones. 10/10 would recommend this store and her to anyone!
