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December 2023 by Dylan Batchelder
Not good for commercial customers. Insane wait time for delivery, over a week, and if you want tanks switched out they are booking out 3 months. Not good to work with if you own a business, or want your family to be warm in any reasonable amount of time. Not to mention if there is ever anything in their way, instead of coming in and saying something they will leave without doing the work and not say anything, leaving you thinking they finished the job. HORRIBLE SERVICE
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November 2020 by Jason Frisco
Amazing customer support and service, April and her co-workers did a fantastic job on helping correct a situation which was something that I, the customer completly misunderstood and failed to fill out paperwork. April was extremely nice and caring about the situation and made sure that I got an emergency delivery that made sure I had propane. I would highly recommend suburban propane to anybody running propane. Amazing company and veteran friendly!.
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November 2020 by Stephanie Grant
We ordered service and installation of a new propane tank. The technician arrived just when he said he would. He was professional, pleasant, helpful and got the job done in a timely manner. Thank you so much!
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November 2017 by Franklin Davis
They don't always have someone available to fill your tank. So you have to leave it sometime then come back to pick it up at the people are nice and the prices are very reasonable. The reason I gave it at 3 was due to this inconvenience. They did however send me down the road to an Aubuchon Hardware where I could get it filled immediately. Suburban Propane also does recertified tanks that are past their useful life date.
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November 2017 by Jim C
Gave great price to my mom. Installed tank next day and even gave advice on how to turn on hot water. Highly Recommend calling if you use propane.