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10AM - 6PM
8 Green St, Augusta
Mobile Phones
“They went ABOVE and beyond to help me out in my tricky situation.Long story but, I broke my iPhone 14 pro max to the point the screen was shattered and black, and while the brains still functioned there was no way access it. I have a 1TB phone and have 300GB worth of data, including 31,000 photos going back to 2012. I’ve never broken a phone and have never felt the need to back up to iCloud as I’ve always done the wireless iPhone to iPhone transfer apple has when upgrading/switching phones. This wasn’t possible with a broke screen. I was scrambling for any solution to retrieve my data from my phone and tried a thousand things, none of which worked. He overnight ordered me a screen, installed it the day it came in, fixed a wiring connection issue that was causing the phone to constantly reboot and was so patient while I battled a software update issue apple was also having while trying to transfer. He knows his stuff and is incredibly kind and helpful. I would 100% recommend to anyone :) THANK YOU”
“Mikayla provided superior customer service and solved a difficult problem resulting from a stolen iPhone. I highly recommend this store and especially this service person for any issues with AT&T! Thank you so much!!!”
“Went in today to replace a phone. Worked with Frank. Frank was super energetic, knowledgeable, answered any questions as they came up and was just fantastic in all aspects of customer service!! I would recommend working with him 100%.”
“I stopped in for their T-Mobile Gateway internet box. I found Micah and Sarah very helpful and very knowledgeable. They were right about the easy set up! I am very satisfied and happy with my internet connection and reception. It was a much nicer experience than dealing with Spectrum.”
“I was in Augusta Wal Mart the afternoon of 6/13/23 and a young lady cut some fabric for me. So polite and knowledgeable. Because this is not the WM I usually go to, I didn't know where several items were. She looked up and gave me directions for four items and was so sweet and helpful.”
10AM - 7PM
37 Xavier Loop, Augusta
Mobile Phones
“I came in to switch 8 lines and my home and buisness internet. 2 hours later I am walking out and everything is switched! Cut my bill in half! Mike and Wyatt were a pleasure to work with. After being with t-mobile for 2 months, dealing with sub-par customer service and poor cell service these guys have restored my faith in cell phone companies. Thank you!”
“Spectrum employees were great! I had to do an exchange and it was so easy to do. The store is very nice and just walking around inside the store I learned a lot about their products!”
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“I really like this store! I live approximately 2 hours away from the store, and I pass several other US cellular stores just to go to this one. Every time I go to the store they always have answers to my questions and if they don't they get them for me. I've only dealt with one associate from there, and that would be Miss Anderson. Miss Anderson has always been knowledgeable, respectful and kind, and in my world that goes a long ways. I think U S cellular should have more employees like her.”