Allegiance Trucks is known for having very knowledgeable staff and a wide stock of parts. Employees are helpful and can supply parts diagrams to ensure customers get the correct part. While some parts may need to be sourced within a day or two, their ability to quickly find what’s needed is appreciated. Customers value the option to buy parts online to save money, but also recognize that the store’s quick return policy and in-person assistance offer peace of mind. The staff is friendly, respectful, and goes out of their way to help, even providing transportation to nearby stores or rushing parts delivery when needed. Many customers have had positive experiences with the service, including professional installation of equipment like plows. Although some note that getting service appointments can take time and prices for genuine parts are a bit high, the overall impression is favorable. Customers also appreciate the store’s cleanliness and professionalism. While the reviews highlight excellent service and helpful employees, some feel the business could improve community involvement through sponsorships or local events. Overall, Allegiance Trucks is seen as a reliable, friendly, and helpful business that prioritizes customer care.