Lee Auto Parts is highly praised for its excellent customer service and helpful staff. Customers appreciate the staff members, including Alan, Shane, and Andrew, who go above and beyond to ensure a smooth experience. Alan, in particular, is recognized for his friendly attitude, quick assistance, and even adding humor to interactions. The team is attentive, verifying details before shipping items like Honda paint, which is shipped promptly and at reasonable prices. The service department, with staff like Andrew, provides knowledgeable and friendly support, making scheduling appointments and addressing small issues easy and comfortable. Customers also highlight their positive experiences purchasing vehicles, with staff like Robert White providing informative and fast service, helping them find great cars they love. Overall, Lee Auto Parts is known for fast, friendly, and helpful service, making it a trusted place for vehicle purchases and parts.
Wonderful customer service experience! Just registered my 2020 Durango today and was pleasantly surprised with the hidden added note. Alan went above and beyond and added a little humor to his message. (Blurred for the Karen’s.) but he was wonderful to work with and so was everyone else! 10/10 Recommend!! ⭐️⭐️⭐️⭐️⭐️
February 2023
Alan was phenomenal to work with. He went above and beyond to make it happen quickly. We purchased a 20 Durango and couldn'tbe happier. The manager Chad was also great to deal with. Highly recommend. Also thank you to Shane in service for getting the vehicle through the shop quickly. Will be back for a newer Ram
November 2022
Purchased Honda paint from them on Amazon.. They took the time prior to shipping to reach out and verify it would match the vehicle. Upon my responding, paint was shipped that day, and was priced reasonably. Excellent customer service.
