“I've had consistently excellent experiences at Goldworks. They treat us like we're important and seem to really care about the quality and service we receive.”
“I brought my grandmother’s wedding band in I inherited. The ring had broke in the back. I was devastated since it is now a heirloom and it belonged originally to my grandmother then my mom and now me. I plan on passing it down to my daughter. Republic Jewelry was fantastic with it they replaced the shank and sized the ring down for me and gave me the shank back. Now my ring fits perfectly and it’s shinier and more perfect than if it was brand spanking new! Now I will be able to pass the ring to my daughter when she’s older.”
“I have been a customer at Day's since 2000 and have always been happy with the interactions. I recently got a ring, which unfortunately did not hold up well within only 3 months. Instead of forcing me to fix the ring they allowed me to get a totally different ring of the same value.”
“A few months ago, my wife was in a motorcycle accident that unfortunately destroyed her wedding ring set. I contacted Kay and spoke with Jeremy, who went above and beyond to assist us. We initially hoped to have the ring repaired, but it wasn’t possible. Thankfully, because we had the warranty, Kay honored the original value we paid years ago, allowing us to purchase a new ring.
Jeremy was incredibly dedicated, putting in 110% effort to help us find the perfect replacement. Although the exact ring my wife wanted had been discontinued, Jeremy took the initiative to do his own research and find similar options. Today, we visited the store and selected one of the beautiful rings he had sourced for us. Throughout the entire process, Jeremy was extremely helpful, patient, and personable. His commitment and customer service are a big part of why we will continue to shop at Kay.”