JCPenney is a well-known retail store offering a wide range of apparel and home furnishings since 1902. Customers appreciate the store for its good service, friendly and helpful staff, and fair prices. Many mention enjoying the quality clothing, shoes, jewelry, and accessories available for men, women, and kids. The store often has sales and offers options like free shipping and curbside pickup. Shoppers also benefit from new beauty concepts with skincare and makeup from well-known brands, including Black-owned brands. While some note a limited selection of athletic wear for women, overall, visitors find the store offers good value and a pleasant shopping experience. The staff is described as polite, knowledgeable, and eager to assist, making each visit enjoyable regardless of distance. JCPenney continues to be a popular choice for those seeking quality products at fair prices, providing a variety of national and private brands in a clean, welcoming environment.