Emerson Toyota in Auburn is a dealership where many customers become part of the Toyota family and return to buy multiple vehicles. Reviews describe the process as smooth, easy, straightforward, and efficient, with paperwork handled in a timely manner. Sales staff are noted as being the best, wonderful, extremely knowledgeable, very patient, and able to make the whole process easy. The business managers are also called amazing and work their magic. The service department is highlighted as being quick and thorough, with customers reporting never staying over an hour for service. Many customers state they have bought several vehicles there, that the dealership never disappoints, and that they will never buy anywhere else, highly recommending it as their go-to place.