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February 2024 by Brandi Saucier
The girl that helped my mother over the phone was so incredibly patient with her she was just a doll I think her name was Kara . The world needs more loving and caring people like her
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October 2023 by Chronos
Entitled POS driver (car # 13) believes red lights don't apply to them, has no regard for other motorists.
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October 2023 by R Fink
A medical supply house that actually cares about their customers. They call me when my supplies are getting low, provide accurate information regarding shipping. They are very easy to work with and I am very happy that I found them. I just hope that some big company doesn't buy them and kills the customer service.
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October 2023 by Orion “Noxiro” Hunter
Worst company ever. Never get my supplies on time. Can go months at a time without getting the supplies I need which is life threatening. Company should be sued for negligence
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September 2023 by Susie Houle
Bedard wants to charge me a $90.00 fee to have a Dexcom sensor overnighted because they did not get them to me in time, and my last sensor expires today. I have hypo unawareness which can be life threatening if I go through the weekend without using my sensor and insulin pump. Outragious customer service! And they are in the healthcare business?
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August 2023 by Brianna Bodman
I had the amazing pleasure of working with your employee Courtney Croteau! She was absolutely amazing and beyond professional! I recommend you find workers like her and never let them go! The world needs more people like her! She fixed a major mixup and made sure all my info was good, my questions were answered 20/10 I ABSOLUTELY RECOMMEND HER!
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July 2023 by Olivia
I really liked using Bedard for my Tandem insulin pump diabetes supplies, everyone there has been so helpful and responsive. If I had known that my new insurance wasn't contracted with them in my state, I would have kept the old one! It's so hard to find a good distributor like them, I might try to get back onto my old insurance next year (or maybe move to Maine!).
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June 2023 by Michele Beard
I have had the pleasure of using Bedard Pharmacy for my CGM supplier. Always on time. If I have questions, they are answered quickly. If I have an issue, they respond fast and it gets sorted. It has made life with Diabetes so much easier for me. If you are searching for a reliable, friendly and helpful pharmacy for your medical supplies, Bedard is who I would recommend, 100%
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May 2023 by Patrick Gordon
I don’t usually post here, but hoping it gets the teams attention. 2 weeks ago, I called about needing pump supplies as I was almost out, and was told by bedard I was overdue and they had not received a script from my provider. Turns out bedard was sending the script to the wrong number for weeks. After correcting the number for them, calling the provider to ensure bedard had everything, and talking to bedard 3 more times, my supplies still have not been sent. This company operates like pump supplies are an Amazon package…these things keep me alive. Hoping this is a 1x thing and not the new norm
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April 2023 by Karen Maude
Just thought I’d say how grateful I am that I switched my sensor company to Bedard. I called to reorder my g6 sensors late they processed my order quickly after dealing with questions from my insurance company. John was extremely helpful and when I got home this morning my sensors were at my door. Thank you so much!!!
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December 2022 by Herb Davis
Bedards Medical supplies and their Associates are the best! They have been handling my diabetic supply needs for years now. And in this ever changing technological society, they maintain that old time service. Caring, dependable and Friendly Service. I'm glad I found them.
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October 2022 by Kay Schmidt
We have been dealing with Bedard Medical and Bedard Pharmacy for several years now and have consistently had a good experience. My daughter has Type I diabetes and has both an insulin pump and a continuous glucose monitor. Both these items require regular supplies: infusion sets, sensors, transmitters, etc. Bedard has made ordering these supplies easy. They keep track when a prescription is about to expire, notify me first, then contact my daughter's doctor's office to get it renewed. Prior to Bedard, we were associated with Dexcom and had many issues with expired prescriptions and no notifications, causing delays in supply deliveries. We are so much happier with the customer service at Bedard.Today I called Bedard will a billing question. Heather, who I believe is with Bedard Pharmacy, helped me. She kindly listened to my billing issue, put me briefly on hold to investigate the problem, then came back with a reasonable explanation and solution. She was awesome.Thank you Heather. And thank you to the Bedard Pharmacy Diabetes Team who regularly call my daughter to check-in on her. Five Stars all the way.
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October 2022 by Francine Callahan
I am a new customer of Bedard Medical Supplies and I could not be more pleased with their service, response, follow through and attention to detail! We have a young child who is a Type 1 diabetic and we have been unable to get her supplies or any service from our previous supply company for months (NE Home Medical). Bedard took a very stressful situation and set us up swiftly, cared and kept at it until it was done :)They are my new heroes! Thank you and looking forward to working with you all from now on!
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October 2022 by L F
If you are looking for a medical supply company who doesn't treat you like just another number, then this is your company! Bedard Medical Supplies was just who we were looking for after many frustrating months of dealing with awful telephone communication, late medical supplies, and broken promises. When it comes to diabetic supplies arriving on your doorstep in a timely manner, this is the company to turn to! Well done Bedard! I'm so glad we made the switch, it was worth the hassle with the insurance company!
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August 2022 by Louisa Wickard
We are very grateful for the exceptional customer service we've consistently received from Bedard Medical Supples. Their team is always focused on meeting our needs as quickly, kindly and seamlessly as possible. We've been getting one product through them for 6 or 7 years without any surprise delays or communication challenges. When we needed to find a new vendor for a different product, we were delighted to learn that Bedard can cover that too... Life should be full of excitement, but not when you need supplies to treat a chromic medical condition. Thank goodness for Bedard!
