-
February 2024 by Cara Poulin
Staff is very kind. Everyone extremely helpful and service with empathy was greatly appreciated.
-
February 2024 by Kate Chase
I would give zero stars if I could. I brought my elderly dog in for a cough and in the end was told a major dental/jaw surgery or euthanasia, almost that bluntly, were the only options. After many days of crying and feeling torn between putting a dog that age through a major surgery or euthanizing a dog that was eating, drinking, going to the bathroom, and mobile, I called and asked for another option. Dr. Lehr told me there were no other options and I had to make a choice.I then called another vet for a second opinion. They quickly realized my dog had the fracture Dr. Lehr had seen, but that it might not be a new fracture considering her palate was so stable and she was eating and drinking. They were just as perplexed as to why Auburn Animal Center gave me the options that they did. They prescribed us a month of antibiotics to clear out any infection and are going to revisit the situation in a few weeks.If I had not trusted my gut and taken my dog somewhere else, I would either have spent thousands on an intrusive surgery on my old dog or she would would be dead. There was zero problem solving and critical thinking done to explore other options for my almost 13 year old dog. Thankfully, she is happy and doing much better thanks to no longer going to Auburn Animal Center.The only positive about Auburn Animal Center is their front staff are always attentive, kind, and patient.
-
January 2024 by Wendy Jensen
Have been taking my dog here for six years now. Caring staff, great vets, reasonable prices especially for today's market. We love them
-
July 2023 by pitbull momma of 2 (Athena_RescuedPitbull)
This is a great vets office, staff are always welcoming and answer ALLLL my millions of questions. I have a dog that has seizures and they always double check any meds he goes on or even tick treatment. He has to have a special, more safer tick treatment due to his seizures. I truly appreciate this as he is my baby. He has had a very rough life being physically abused before I rescued him. They take care of him by allowing me to sedate him to calm his nerves. I also have a female dog who is a diva and they care for her so well! I miss Dr. Kinney however still the best place. Only downfall is trying to get in when there is an issue that comes up. They are months booked out and short staffed. When I called to get my girl in for an abscess tooth they had no openings and told me to go elsewhere. Only reason four stars.
-
June 2023 by Jess Wesinger
Absolutely worse vet I have ever been too. They didn't give my dog the right dosage for her ear infection, they fought us on the medicine she had a REACTION to, and instead of telling us my dog had a double ear infection, they said it was "a blade of grass in her ear" that they didn't remove. Not very impressed.
-
June 2023 by Kyrah “Kryahtor”
They are super friendly and very understanding especially when I called them a bunch because my cat was being a pain when trying to give her meds. They were super nice every time and helped me a lot. I just feel bad my cat Punchy is such a grump when she has to go and stole a bunch of tongue depressors last visit.
-
April 2023 by Benley !
Vet tech Brittany goes above & beyond for pets and their owners. Shes amazing. Doctor Ortiz will be greatly missed :(
-
March 2023 by Ang Goff
We have two fur babies that are our world and we have recieved the best care from all of the staff and doctors. Our boy was still in pain and was misdiagnosed from the previous vet and the dr at Auburn Animal Center went over him thoroughly and pin pointed his issues and he was in pain and could barely walk before that and now he runs and moves around with no issues.He doesnt need to be muzzled here as well because he feels safe.Our girl has been going through a rough time and the staff as well as the dr have gone above and beyond to help us through this. They have put up with me calling a lot due to my girl being in pain and told me to now worry and they want me to call with any issues.They treat my babies like their own and that makes the difference in their care and my respect for all of the wonderful staff and Dr'sI am so glad we found them and wont take my babies anywhere else.I am grateful
-
January 2023 by Roxie Devoe
Very ignorant people. Rude people. I called was treated with such non compassion for my situation. No apology. I called today same thing. I am not on the account Carlton will have to speak to them. HE CAN NOT F@!#$!%$ SPEEK TO YOU. He is dead, do you get that trough your head. He died. Tiki was his baby, she is now with me. You said the hospital manager will call me I have been waiting for that call for a year.
-
September 2022 by Roxanne Pennell
Is that first time going there the doctor was very thorough she spent a lot of time going over a questions and concerns. She was very attentive and caring the girls at the front desk were polite I'm very helpful as well overall we gave it a five-star and would recommend this veterinarian place as well to other for a babies.
-
September 2022 by Ronald Hiscock
Good group of caring people! Unfortunately because of staffing shortages it was hard to get my very I'll cat to get help. I called all around the L/A area finally got in here. They were kind and courteousand thorough. Please be patient they easily get backed up and we all love our pets or we wouldn't be there!!!
-
September 2022 by alyssa thompson
Great doctors and staff! My Boomer has been going there for almost 3 years and I wouldn't go anywhere else!
-
August 2022 by Allison Montgomery
Amazing kind funny funny direct direct not too expensive accepts pet insurance I think I could say is definitely my top choice for my beloved little Loki
-
July 2022 by Whitey French
Nice, caring folks. Been my dogs vet for 11 years. Seems the staff has turned-over 3 times in those years, but the current crew is pretty good. 2 months out for appointments, so call early if you can.
-
July 2022 by Megan Moone
The woman manning the phones literally hung up on me. Snappy the entire conversation, hung up immediately before I could even say thank you. I’m not even trying to be a Karen, this was RUDE. Like, my jaw is to the floor. So hostile. I was trying to be polite and breezy. There’s no WAY I trust my pets somewhere they don’t even act like they want to have a normal conversation. Totally. Astounded.
