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November 2023 by Shain Johnson
Christian helped me when I went in , he was very kind and professional with me and my daughter. Thank you
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November 2023 by Ines Quinones
Eventhough the store was completely empty, the two employees weren't too excited about helping us. They provided NO customer service. Only after we suggested something, did they agree and do it. Totally dissatisfied as a 20 year plus customer!!
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November 2023 by Pamela Keene
Kristina was helpful,informative and pleasant to work with to upgrade my phone.
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September 2023 by Phillip Azcona
The wife had to get a new sim card. No big deal. Customer service was flat and underwhelming. Staff was not personable or warm. Very robotic and rushed. We had also ordered pizza next door, and after our transaction we proceeded to pick up our order a staff member walked all the way outside to ask if we were att customers because we were parked with the implication that we had better move. When i politely replied that my wife was literally just in there no more than two whole minutes ago, he then said "but are you "in att" there now?" To which i replied yet again "my wife was literally just in there getting a new sim card." He finally went inside while mumbling something under his breath. This happened 20 minutes or so before they were set to close in an otherwise empty parking lot, so im not sure what the issue was.
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August 2023 by Brenda Robbins
I GIVE KATHY FIVE CAUSE SHE WAS ERY GOOD AT HER JOB.AND SHE MADE MY DAY GO BY VEY NICELY
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July 2023 by Heidi Zhang
Christina and Jacob are above and beyond in helping me getting a new phone and providing all the support they could to transfer my data over. Very personable and professional.
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May 2023 by Gary Rousseau
Don't bother going there because what they tell you on TV is not true make sure you read the fine print
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March 2023 by penny knox
My husband and I went to the AT&T store in Auburn Maine today, a young man, Derik, manager I believe, was fantastic! He was very patient, polite, and knowledgeable, he made our transition between phones so easy! Thank you for for such amazing customer service!
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February 2023 by Phillip Butterfield
Great Customer Service from Derek, Christion, and Kaleb. They helped me out with my Business Account when the AT&T Business Telephone Customer Service couldn't get the job done.Thank you!
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January 2023 by James Seibert
Great customer service! Employees were knowledgeable and friendly!
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December 2022 by John Doyle
Sales clerk was very helpful gave me some ideas to think about upgrading took his time explaining
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October 2022 by Ron Cormier
My wife and I went in with questions, this one guy was looking lonely and needed someone to talk to, 2 employees and 1 other customer. Asked our questions, got answers, made our deals and left. Very good day.
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August 2022 by Robin Graziano
Both reps were great with customer service however… I’m still not getting full bars let alone 5G liked promised. I got 5G for like two seconds then never again.
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August 2022 by Ben Krise
Frank was awesome! I was in and out of there in maybe an hour. I couldn’t afford a case And he literally gave me the case off his phone!
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August 2022 by Vanessa Kilbreth
Got my Apple Watch and was in and out in less than 30 mins, the guys were awesome!