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November 2023 by Ty A
Just moved to the area and took my truck in for an oil change. VIP Arundel is a refreshing change to the regular auto repair/oil changes places that I have used in the past. They are friendly, professional, and efficient. Plus, the place is very clean and neat! I will definitely be back for future services.
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November 2023 by kayla richardson
I am amazed at the great customer service VIP has. I’ve never done business with them, but I will be coming back again. They never got aggravated or upset at the questions I was asking which is almost unheard of these days. Big shout out to Ellen for all the help!Service: Tires
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September 2023 by Mary Avola
Easy to get appointments for oil changes. Great Service Reps and outstanding technicians. They even check on your tire air pressures without an appointment.Service: Oil change
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September 2023 by Danielle Randall
A very big thunderstorm rolled through right at the beginning of my oil change appointment they were very honest, upfront and efficient to get me in and out quickly. I definitely will use this location again in the future.Service: Oil change
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September 2023 by Patrick Sullivan
Lost a wheel bearing on an older 1 ton 4x4 late on a Friday afternoon just after arriving for a week and a half of vacation. VIP took it in and had it repaired by Saturday afternoon. Figured I would have been without a vehicle for several days. My thanks to Kevin the Tech for staying past his shift to get it done. Definitely went above and beyond!
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August 2023 by Ryan Adams
We recently purchased four new tires and had them installed at VIP. They price matched the tires and were able to order and install them very quickly. The communication was excellent. Additionally, Mike walked us through the rebate process and made extra invoice copies so we could easily submit our rebate. We will use VIP again for tires and / or service.Service: Tires
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August 2023 by Dylani Marchesani
VIP Tires did a wonderful job of making me feel comfortable while they took care of my car. They explained exactly what was wrong, how they were going to fix it, and helped me feel at ease with everything they were doing. Mike, the Service Manager, was kind and knowledgeable and I will 100% be heading back whenever I need my car looked at again! :)Services: General repairs
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August 2023 by Christopher Reagan
Bought new wiper blades. Young guy who helped me out was very knowledgeable, good humored, happy to replace the wipers on my car. All told took about 5 minutes! Excellent service.
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July 2023 by Dale Shaw
I visited this past Sunday to have 4 (AWD requires 4 not just one pair) new tires installed, due to what I thought was one bad tire. The mechanic found a nail in the bad tire and with that repaired I would still have lots of mileage left on the existing tires. Mike called and offered the repair, saving me from having to replace all tires. I was impressed at their honesty to save me $ from simply replacing all 4 tires as I had expected to do. That was my first visit to VIP Arundel and they will now be my first choice for any future repairs.Service: Tires
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June 2023 by Denise LaPointe
I stopped in to buy products one day and the staff was very helpful. I decided to schedule my seasonal wheel swap. Mike and Shawn did a great job. I had my dog with me and the whole staff was very friendly and kind to us. They completed the work within a reasonable amount of time. Great service, friendly and reliable.Service: Tires
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June 2023 by Diane Dant
Visiting from out of state and got a flat tire. From the initial phone call, everyone was very helpful and friendly. They took my car in on Saturday afternoon and had me on my way by Sunday. From all three employees that I thanked for their help they told me, “That’s what we are here for, to help.” Thank you for making a very stressful situation easier.
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June 2023 by Dale Abraham
I went to VIP for an oil change and state sticker. They were great and had me in and out in about 45 minutes. I definitely recommend them and will use them again.
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June 2023 by Diane D.
Visiting from out of state and got a flat tire. From the initial phone call, everyone was very helpful and friendly. They took my car in on Friday afternoon and had me on my way by Saturday. From all three employees that I thanked for their help they told me, "That's what we are here for, to help.". Thank you for making a very stressful situation easier.
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May 2023 by Jonni Pitcairn
Very thankful for VIP this past Sunday, my car was in desperate need of a new battery and they were very helpful! Their quick service made it less stressful and the overall outcome was great. Thanks again!Service: Auto battery replacement
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April 2023 by Melissa A.
Visiting from the out of state and got a flat tire . Came in and explained situation and the nail. Was told can't help go down the road
