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“Here's something to be thankful for - Great Service: I took my truck to the Arundel VIP Tire & Service for a problem, and knew it was going to cost me a lot of $$. I had already planned for an oil change/tire rotation because VIP reminded me of that with an email. A few minutes ago, Darin called and said that his mechanics realized the problem I had was their fault from a previous repair. I’m truly impressed by the type of culture where a mechanic isn’t afraid to say, “this one’s on us”. For that to happen, Darin had to establish that culture over time, and resource it as well. Sure, I’m happy I saved some money, but I’m really thankful to have local auto care where folks aren’t afraid to do the right thing, because a leader not only acknowledges occasional mistakes but has clearly trained his folks on how we’re going to handle these situations. That is planning to deliver customer satisfaction. Well done.”
“Great local auto repair shop. Courteous, professional, and knowledgeable. Repaired my struts at a reasonable price on my 2012 Santa Fe. Will definitely use them again for all our vehicles.”
“I bought my tires here and get free rotation. One tire seemed to be losing air so they checked it and found out it was coming from the rim. Took a whole 1/2 hour, in and out. . They also have an agreement with other tire stores in different states so when I drive to Florida I still get free rotation!”
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
“I have had great service through the years with Craig, Ken and the whole crew at Bruce's Auto. They are friendly and easy to talk to about your auto's issue.”