“Corporate Extra Space Storage tried to raise the monthly rate only 9 months after a previous increase. I called my local facility. Stan said he would recommend no change to his district manager and call me back. Within an hour, he called back to inform me that there would be no rate change. Excellent customer service. Corporate needs to make fewer smaller rate increases to earn the 5 star.”
“I have only good things to say about this storage facility. Jane the office manager was a pleasure to deal with. Jane certainly takes pride in her job as she made the entire process seamless.I would highly recommend this storage facility!”
“Corporate Extra Space Storage tried to raise the monthly rate only 9 months after a previous increase. I called my local facility. Stan said he would recommend no change to his district manager and call me back. Within an hour, he called back to inform me that there would be no rate change. Excellent customer service. Corporate needs to make fewer smaller rate increases to earn the 5 star.”