Champagne’s Energy Inc. is a family-owned business committed to providing honest service at fair prices. They take pride in conducting themselves with professionalism and integrity, aiming to deliver the best possible service to their customers. Many customers appreciate their seamless propane delivery, auto pay options, and knowledgeable technicians, which help ensure reliable service without issues like running out of fuel or overcharging. The company is flexible and accommodating, working with customers on projects such as underground tank installation and allowing self-excavation work. Customers also note their friendly customer service team, although some mention occasional long wait times on the phone. Over the years, Champagne’s Energy has built a good reputation, especially when serving customers at different locations. However, some clients have noticed a decline in customer service quality and higher prices compared to other area companies, especially after the company's acquisition by a Toronto-based firm in 2020. Despite this, Champagne’s Energy remains a well-regarded local business known for honest service and a strong commitment to customer satisfaction.
We have been using Champagne's energy for over a decade. They have always provided excellent service!!
January 2025
Decent service and always nice but whenever I call I need to wait on hold for 10min with “1 person ahead of me in queue”. This confused me but maybe they really do only have one person answering the phones. Either way minus one star for the lack of good communication.
January 2024
My builder uses Champagne and we have their tanks at our new house. I'm on auto delivery and auto pay. I've never run out, never been over charged. As far as I am concered, the service has been pretty seamless.
