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“The woman that serviced me was Ashton Ruble at AT&T in Youngsville ...by far the best AT&T rep I've ever dealt with...I've been with AT&T for 20 years”
“Very knowledgeable and great people here. They have always helped me in difficult times when I thought I lost all my data, these guys made it easy to recover my info and bought new phone on upgrade. Loving it.”
“AT&T is awesome and I love the employees at this location. The service is prompt & employees happily greeted me with smiles & my business is taken care of immediately! Thank you!”
“He gave me excellence information on my phone and saved me $234. He didn't actually fix my phone. But saved me money. I wanted to send him money anyway. Great service!!!”
“I picked up my iPhone 15 at the Ambassador Caffery store & I tried to do the transfer myself to save money. But of course being a dummy I decided to take it back but I saw this Verizon store. Asked for help & they graciously helped. The young man helping me Ben Hoffpauir did an excellent job. I also learned he went to Iron Will a homeschooling school where my children went. Nice . Thanks Ben”
“My visit here was no less than superb. Jaumarl assisted me with my urgent need of a new phone . 10/10 customer service from everyone in there . Highly recommend.”
“I went and got me a new phone because old one got broke. These guys here helped me get my new up to date phone and helped to transfer my data to the new device. Very grateful for these folks here at this store. 10/10 customer support and care.”
“My experience has been REMARKABLE with Sams wireless Shop! Each and every time I go to Sam he fixes my phone with no problems . THE BEST IN TOWN!!!!!!! He does his job very good & very professional . Never had a problem absolutely love it. Recommend it to everyone !!!!!!!”
“Reginald the manager and matthew took care of me after losing my phone on vacation
Recommend working with one of them when visiting the Broussard location”
“Well let me just say this..Dennon our sales rep is the absolute best. He stayed past closing hours to finish up our issue and did not rush us or even make me feel rushed. He gave us his phone number and said to call any time we had a question. When I did this dude responded. We have been long time verizon customers for like 20 yrs and this is the 1st time I have ever had such a wonderful experience. If you need a new phone or need to make changes Dennon is your guy. Go see him...you won't be disappointed!!!”
“Simetra in the Abbeville, LA store is Awesome!!!! She was a joy to work with, she's very knowledgeable, professional,l. I especially appreciate her patience with me. Yall ask for Simetra on your next visit, she will not disappoint.”
“I came into the Ambassador location after having a bad experience at a different location in Lafayette and the girls help me transfer over from T-Mobile. The team is very knowledgeable and nice! I totally recommend this location in the Lafayette area!!!! They really know their stuff❤️”
“1st time I've ever visited this store. I really hit the jackpot. Amanda is by far the nicest human i have met in a long time. She is extremely polite, thorough. She answered all the questions i had and really won me over. I’ve thought of leaving because when you call for Verizon Asst your automated machine hangs up on people. I appreciate all the help Amanda gave me. She is a keeper.”
“Nate (the store manager), is the absolute best and if I could rank him 10 stars, I would. Exceptional customer service, fantastic at finding me a plan that would suit my needs, and, just an overall wonderful person. Couldn’t have chosen a better company to do business through for my own personal businesses. AT&T, Nate is more than just an excellent employee, he is a people’s person, and a FAN-FAVORITE here in Lafayette. We love him!!!”
“This was the most amazing experience at a retail business in a very long time! Ben and the great other guy, he was bald (said with respect) and wore glasses plus well groomed facial hair were incredible!! Ben took time to explain things and offer positive suggestions! He and the other guy did amazing in getting everything we wanted done completed with professionalism and the best way of communicating with humor and positivity while maintaining integrity and professionalism!! They are 2 extremely talented individuals who are definitely assets to your company! They deserve recognition and applause! Thank you both for everything you did on 8/30/24! Don’t ever let anyone diminish your accomplishments and achievements plus your kindness to others!! ✨”
“I had a great experience with Tae. I needed a new phone since mine was damaged. She helped me file a claim. She did not try up sale me or convince me to get something newer. She asked when I came in what kind of phone I was looking for. She found exactly what I needed. She got me in and out of the store within 10 minutes with a new phone on the way. I am a very happy customer.”
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“Morgan is the manager here and she went above and beyond to make my husband and I satisfied. We were not impressed with the store on Louisiana Avenue and needed to return a lot of accessories that were sold to use under false pretences and they took everything back. She was patient, professional, and understanding. Thank you Morgan!!!”