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February 2024 by Jossie Sanchez
If I could give 0 stars I would, what a terrible service from this courier in westwego, I paid for a shipment to Honduras and they returned it due to the poor service of the lady who served me reluctantly and then when I filed the claim she dared to yell at me and threaten to hit me, what kind of customer service is this?
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April 2023 by Dj Kirksey
Not even open up on time was like no one wanted to work...I can hear people in back but no one here to tend to customers very sad give no stars if I could
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November 2022 by Marva Skinner Edgar
Somehow, the people at this station decided to start returning my mail to sender. I have been waiting for my new credit cards since May 2022. The bank keeps contacting me and asking me to correct my address because the cards keep being returned. However, EVERY bill makes it here just fine.We have been to this station 2 or 3 times to get them to deliver the mail to the residents of our home, but they continue to return to sender my mail, my mother's mail and my mail in my father's name.I just tried to call and speak to someone at this station and twice they hung up on me without answering the phone. If you can pick up the phone to hang up the call, then you can very well take the call!I'm going to contact the Post Master at this point and report the incompetent service that we have been receiving since March of this year, despite several trips to the station in person to get them to correct their mistake.
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January 2022 by Krystal Davis
Just left from there they say they close but they close for 12 went to pick up my mail the lady just pushed me out the door and said sorry we close all I wanted was my mail it wasn’t even 12 it was 11:30 sad post office
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September 2021 by Mary Lou Rodrigue
It is not open at this time due to the hurricane. When open very nice and helpful staff.
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July 2021 by Watersage
If i could give zero stars i would. I have had stuff go missing that was mailed to me, packages said delivered when they weren't, only to show up days later. I have had horrible service with people who hate being there and hate that job. At this point I rather pay more with competitors to make sure I am not screwed over and treated like fecal matter.
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April 2021 by Mr Anderson
Normal post office
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March 2021 by Quinn PF
I got in the door just as the guy was walking to lock the door and they waited on me anyway. I just wanted a price. It was less than UPS and I asked if I could ship it and everything went smoothly. I've complained about post offices when I needed to and I need to compliment this office for this time when it all went well.
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February 2021 by Ann Charles
I must say that this particular Post Office is on point. Today I had to drop-off a package to be mailed. The gentleman clerk who seems to be there everytime I visit has a wonderful attitude. He always has a glowing smile and is polite with all customers no matter how indifferent some may be. I would say customer service here is 100%.
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October 2020 by Jaron Seals
I don’t don’t get mail on time
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August 2020 by Diem-Lien Tran
This has happened to me twice already and from the same usps. Both of my items say it was delivered, and I have NOT received anything yet. This is very disappointing because the first time this happened to me 2 weeks ago, I had to call the head quarter to report a missing item. This time, I have 2 items coming in at the same time. And I got 1/2 of the items. I feel like they don’t check their entire vehicle to make sure they have everything before they deliver. You will be hearing from me again about another missing items that was “delivered”. Very disappointing.
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June 2020 by Frank Ercole
Worst customer service in the entire region
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April 2020 by Phyllis Noble
When will they deliver the mail? We haven't seen mail in 2 days.
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March 2020 by Zoe Wilson
Stay on Laroussini st haven't gotten mail in 3 days and they refused to do anything about it I called wrote complaints online still nothing is done you do not see the mail carrier if it rains you won't see her if it rains for 3 days you will not see her for 3 days
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December 2019 by Johnathan Dunning
Horrible
