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July 2023 by Tiffany Coleman
As a customer/college student I should have been initially informed that there would be a 10 day hold instead of a 24 hour hold on a check written to me from a reputable banking institution. When I deposit the check on 6/22 I was told it would be available on 6/23 I even received a "formal" letter during the process. After 24 hours no funds were re look eased instead o get a second notice stating it would take more than five business days to post. I even contacted the issuing bank myself and I was told that my bank could easily lift the hold if they called to get the verification they needed. Lack of effective communication is not good customer service especially with so many people going through financial hardships. I'm not sure if they gain interest by holding funds that long or not. I am not happy and I would not advise anyone to bank here. Looking for an alternative banker as soon as my funds are released. Very disappointed.......
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August 2021 by Ines Morales de Venancio
Krystal Patterson is a great person!!
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August 2021 by Tony Heffner
I would like to say crystal patterson saved me from moving my accounts from regions to capitak one. It was due exclusively to her prompt and courteous service that I hept my myn money institution. She is an absolute gem of an employee and a hell if a person. Mt name is Danny Dalier.
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April 2021 by Ines Gonzalez de Venancio
Krystal Patterson is a great person!!
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March 2020 by Jennifer Nicole
Do not recomend this branch at all. The lady behind the counter is rude and has a disgusting attitude. Branch manager did nothing to correct her attitude everyone just tip toed around her. Definatley will be closing out my account soon. Do your self a favor and bank somewhere else.
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September 2017 by Taye Ross
The ATM didn't return my debit card and when I asked to speak to the manager about the issue both of the tellers were rude and made me feel as if it was my fault that my card was not returned.
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November 2016 by Sherry Call
Michelle Bruner is the coolest banker in the world! So helpful.
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February 2015 by Ismael Bailey
my favorite location.