9AM - 5:30PM
1420 Natchitoches St, West Monroe“The finest financial institution in the USA. I’ve been a member for 52 years. If you live, work, worship or go to school in Ouachita Parish then you are eligible to be a member. If you aren’t yet a member then join today. You will get the best customer service on the face of the Earth.”
“Went to the bank to deposit my rent check on the first Friday of the month around lunch time (about the worst timing, normally, but that’s a personal timing issue). The teller was definitely trying to get to lunch and looked like she might have even been a bit late getting to it. Before heading on her way, she asked what I needed. “Just a deposit.” She stuck around and took the easy 30 seconds to take care of me rather than just dart off. Good awareness and good service. Give Tiffany a raise!”
“Mrs Tina is amazing on Arkansas rd branch. She goes above and beyond.. we appreciate her willingness to take time and help us in all we needed. This women deserves a reward for her services. I sure hope Centric appreciates workers like her, bc she brought us back to a place we just used as as temp bank.”
“I opened an account today and Brooke Brode helped me get everything set up. It was EXTREMELY busy today, but she never missed a beat. She explained the differences in the accounts and helped me decide which one would be best for me.The gentleman, Tyler Allen that was working today as well, was very patient and kind to each customer that walked in. Thank you for the great experience!”
9AM - 5PM
131 Thomas Rd, West Monroe“Shirley at the Chase bank in West Monroe gets a 6/5 stars. Made our whole experience amazing. The bank provides big dog treats, but she personally buys little ones for small dogs. me and my dog had just left the vet yesterday and she loaded him up with treats! if you’re seeing this mrs shirley, thank u so so so much!”
“Very friendly staff. Erin assisted me with my needs as well as helping the other customers in the lobby. She always kept me informed of the process until it was completed.”
“There's someone waiting to greet me when I first walk inside the building. My needs are met quickly and correctly. I am always made to feel welcomed when being assisted by employees.”