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March 2024 by Kantrella Singleton
They okay
Not always nice
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March 2024 by Brandy Afeman
If I could give zero stars I would... I have always had an amazing experience shopping here until today that is... I went in early this morning to get breaks for my car. Gave the so called manager my cars information
I was given the wrong set. Went back in and explained they were wrong and wanted the correct ones as well as to return the front set since I didn't need them. After processing the return for everything he asked is that all I needed I said no I need the correct back breaks, he then has an attitude saying I told him I didn't need them anymore I tried to explain I need the correct ones he kept having an attitude that's when my dad stepped up and was trying to speak to him. He continued the attitude and being blatantly rude and responds if we don't like it we can go somewhere else... we left and I will be shopping elsewhere from here on out. I will never spend another dime in that store again! Is this what yall hire for managers and allow this type of behavior from management???
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December 2023 by Leo Thompson
Very nice and respectful,they always say how are you, and for the ones that know me say Mr.Leo how can we help you today. That's why I go there most of the time. Respect goes a long way.
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October 2023 by Austin Trosclair
I went there for a radiator for my 1968 Chevrolet Corvair because AutoZone said they didn't have it. There was a knowledgeable gentleman who informed me that it was air cooled and got me what I needed.
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October 2023 by Lou Comeaux
Great store, Great people, Great Service, Great prices, Great products.
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September 2023 by Jennifer Bourgeois
Always have had good service in the past. It takes a little while to get to the counter to be assisted but usually very helpful once you get there. I will not be using O'Reilly in Thibodaux again due to customers not being told to wait in line behind the others who have been in line waiting for their turn. One would expect behavior like this from children but unfortunately this is not the case.
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September 2023 by Carl L Triggs
O’Reilly is a premier parts store! Not only do they carry most items that you need they’ll make sure to get it to you in a timely manner if they don’t. On top of all this, their loaner tool program will see you through your automotive DIY project.
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July 2023 by Tammy Coco (Mah)
Always helpful
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July 2023 by Richard Robinson
Stopped there with the mother of someone, I thought was a friend, to replace a jump starter. She felt she should replace it because her son stole ours out of my truck when I helped him tow a truck to the scrap yard. Service was great, they had the exact same item, didn't remember it costing as much, but learned agood lesson. No charges filed against exfriend. Feel sorry for this mom.
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January 2023 by Jerry Gilmore
The manager was glad to have us there and went get the parts I needed from the shlef and explained all of the different options were. She was very knowledgeable and personal. Will be back
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January 2023 by Kimberly Ray
Was in there on 12/28/22 to purchase a headlight bulb for my truck. I'm a 60yr old woman and asked if someone could install it for me, I was told "yes ma'am". When he opened the hood..he said he wasn't allowed to change it cause he would have to remove engine parts to access the light. I thought Hmmm ..so I went home and looked on YouTube and was able to do it myself in less than 5 mins without tools! I will never go back there for any reason, because they have incompetent employees there! I assume either stupidity or laziness to be the reason for not being able to help me
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December 2022 by Sheri Zazzetti
Great people very helpful
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December 2022 by Billie Corrado
Went there for a part at 8:51 pm after calling before hand and saying they wouldn't close till 9 and pulled up to them locking the doors and walking off at 851pm I get that it was close to closing but we called ahead and said they don't close till 9. Really just sad customer service.
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October 2022 by Shea Gravois
Called to confirm that this location had a serpentine belt for my 2005 ford taurus in stock. I was informed the belt I needed was in stock. I went purchased belt only for the belt to be installed and after installation belt begins to shred several threads. I was sold the wrong belt. Update: I returned a week later this time the person who was working was knowledgeable and informed me that I was sold the wrong belt and refunded the amount /applied difference to the cost of correct belt.
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August 2022 by kristy stansberry
Hassle free with everything!
