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“Sarah at ATT in thibodaux has been able to figure out what 3 other associates were unable to do. She helped me to cut my bill in half( by $200/mth). She was kind, patient, smart and determined. I am very grateful to have had her help me today.”
“The employees at this store are so kind and helpful! I bought my new S24 Ultra with them, and had not a single problem this time or any time I've dealt with them in the past. They even helped me get into an email on the new phone that I haven't been able to access for years! I've worked with all three employees, here, and I'm extremely happy with the service I received each time. I will be coming back here for my husband's upgrade in a few months!
People just need to realize that the stores are NOT customer service, they are sales only. I saw too many come in to pay their bills, gripe about a couple of dollars being off on their bill, and ask them to fix technical issues, when that is NOT the store's job. These people should have just called in to billing or tech support on the phone, the actual departments for customer service. That's what those are there for! It's 2024, people, time to realize those services are moving online, and let these SALESPEOPLE do their actual jobs instead of holding up the line. They do their job of selling well, it's when YOU expect them to do things beyond what they are being paid to do that you're getting mad at. Don't take your issues out on these people just doing their jobs.”
10AM - 8PM
610 N Canal Blvd #5, Thibodaux
Mobile Phones
“Wanted more money to return and give me a different phone and then not even today had to wait in mail which mail does not even pass but once a week at my house because understaffed I just bought this phone 45 days ago have ins and I would still need to give 20.00 more for a product problem that is not my fault makes no sense to me .So I still have a phone that when I press numbers that it does not understand so I could die calling 911 understand”
“Ryan (sp?) went above and beyond to get my daughter's computer fixed. She even arranged to have the computer picked up from my daughter at her dorm and then arranged to have it dropped off again. I appreciate her help and hard work.”
“I had a wonderful experience with the employees at this t-mobile, I was helped by Mrs. Ashley, she answered all my question on the phone and in store, I highly recommend yall come to the t-moble in Thibodaux”
“Was helped by an associate that willingly took the time to answer all questions about our issues. A different place now that they have changed the interior settings.”
Mobile Phones
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Mobile Phones
“Went to store to switch from At&t to T-Mobile. Had superb and excellent service during the entire process. Store manager is very knowledgeable and very helpful. I will gladly drive over an hour just to bring this location business.”