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October 2022 by New Orleans
Extremely unprofessional.
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September 2022 by reginald marcotte
Two available ATMs on the entire Westbank, one of which is constantly out of service. Customer Service rarely returns a phone call and the wait time is very long in the building and drive through.
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September 2022 by Nghia Bui
I loved Don He’s so nice and friendly. I’ll be back to see him again
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June 2022 by Carlos T.
No handicap parking in the front sign clearly points to handicap parking the rear of building park go to back door that says handicap accessible and it's locked, stupid employee see me at door ringing the bell and asumes I'm not handicap and does not open the door had to go around the grass wet risking slipping and getting hurt and to got sit at the lobby for who know how long to close a stupid bank account it the 2022 who goes to the bank for anything you can open an account online why can't you close it that just poor thinking whoever is the ceo of this shitty bank need to get fired or re trained and how to get customer service right and don't get me started last week the atm card system did not work and had sit at a doctors office because the card keep declining horrible business. F this place.
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March 2021 by Lacy Murphy Todd
Beautiful branch! Great customer service. Brandon and Don helped us get a get account open.
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October 2020 by Raye Alexis
I have proudly been a customer for over 10 years and am thankful for their customer service all across the board they are serious when it comes to protecting your interests and making sure you get the most out of your options at their bank. If I could I would give them 10 stars I appreciate everything they have done for me and my family who are also customers ??
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June 2020 by New Orleans Native
Woman in the drive thru is rude. Push out the tray to receive money and nearly hit my car( with a few millimeters). Very careless. Did not apologized and pull back the tray. Then gave me a dirty look like I inconvenience her by coming to that lane.
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May 2020 by Kathleen Shields
Thank you so much my dear friends at Gulf South Bank - Terrytown I appreciate you all so very much. I remember when my husband passed away many of you attended his services showing concern and giving comfort. I always feel at home when I walk into your doors, and know that you will take care of all my banking needs, and adding that ‘extra touch’ of friendliness and care. Sincerely, Kathleen Shields
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May 2019 by Emma Nguyen
Great customer service! Jimmy are so nice and very helpful.
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February 2019 by Marwan Hijaz
The people work there they friendly Best customer service
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February 2019 by adham hijaz
Great customer service!!!!! Definitely be back
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December 2017 by MJ SHALABI
Very helpful staff and all are welcoming. Emad is very knowledgeable and did an excellent customer service.
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September 2017 by Linda Snay
I've been banking here for years. They are always friendly and go out of their way to give good service.
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August 2017 by Donnie Guedry
Beware: they started charging a $5/month "dormant" account fee in which they deactivate your online account and drain it dry with various fees. There's no way to stop it without going there in person and closing the account.
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December 2016 by Moody Ayyad
Very very slow every day it's a different problem never again
