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June 2023 by Kylan M.
if I could go negative stars I would. Terrible service they lost my film camera and never gave it back. I'd rather step on nails then come back here
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January 2023 by Gregory Peters
All of the workers were courteous and professional it’s a pleasure dealing that stores pharmacy
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December 2022 by E Hawk
Every time I go in this location the person behind the counter is on their phone or chatting it up with a friend and directs you to the self check out. If you ask any type of question you get an eye roll or short rude interaction.. also, it seems you can never get a person on the phone for the pharmacy. Honestly, I’m disappointed in the way that this country has allowed all customer service employees slack off and it reflects poorly on the company.. It’s sad there is no human compassion or even just common courtesy these days.. Looks like everyone forgot what manners looks like.
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November 2022 by Steve L.
I was in the drive thru lane for 10 minutes. One car ahead of me and two behind me. When it's my turn, I waited for another 5 minutes Pushed the call button and no response so I went inside. Staff working the window serviced the 2 cars that were behind me before I got my perscription. Once I got helped, everything was great. Polite and professional staff.Whoever is working the window needs some additional training.
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September 2022 by Google user
The drive through always has at least 5 cars, because the ladies that work behind the counter are more interested in chatting as opposed to working. When you call to ask questions they're rude and snippy. I asked repeatedly that my prescriptions be filled without the childproof tops because I have carple tunnel and fibromyalgia and there is even a note in my chart saying no childproof caps and guess what I keep getting? Child safety caps. I brought this to the attention of the tech I spoke to on the phone and immediately gave me attitude. I got all prescriptions transferred to Walmart. Just don't even bother with CVS in general. They are terrible.
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May 2022 by Kelly Hardy
The drive through always has at least 5 cars, because the ladies that work behind the counter are more interested in chatting as opposed to working. When you call to ask questions they're rude and snippy. I asked repeatedly that my prescriptions be filled without the childproof tops because I have carple tunnel and fibromyalgia and there is even a note in my chart saying no childproof caps and guess what I keep getting? Child safety caps. I brought this to the attention of the tech I spoke to on the phone and immediately gave me attitude. I got all prescriptions transferred to Walmart. Just don't even bother with CVS in general. They are terrible.
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May 2022 by Chaz Earp lll
Nice super clean store friendly and helpful staff
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April 2022 by Christy H.
After today CVS will be loosing me for good. 1. Pulled in 2nd lane and waited to be greeted. Instead I push the button (knowing the girl is staring at me) she then screams lane closed you gotta go to lane 1, thru the speaker. Nope, I went inside to explain my displeasure as nothing indicated a closure.2. RX not ready after 4 hours. I had 1 ready so I took that 1 and he said do you wanna come back for the other..I said I have no choice, he said you always have a choice, I said yes I do, not to come back. 3. Told the guy they need to shut down that lane so people know. He just grinned. I'm DONE!!!
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August 2019 by Brittney H.
I received a prescription that was incorrect. I questioned the pharmacist LRS.. hint not Labrina, as that was the false name given to me by the store manager, but more on that later. I was told it was against the law to return the prescription. They were unopened ear drops with the security plastic on it and the box sealed... I was bummed, because a mistake was made I was stuck with a prescription that cost $73.13 after insurance. I told her that bummed me out and she said if I had brought them back within 2-3 days she would have used her "kind discretion" to return the drops. This begged the question and I asked her why her discretion had a time limit. She asked said that she didn't have it in her system to return after a week. She asked me to hold on and she left the window. She came back and informed me that I picked up the prescription on the 14th. Which then begged the question, and I asked her if my transaction was not in the system the how could she tell when I purchased it. She just said it wasn't and it was against the law and that was it. Ok, cool. Call corporate -- they call her-- of course her story changed-- she couldn't keep up with all the lies she was telling me. She says she would have returned them if I hadn't left the pharmacy. If that is what she had said -- the conversation would never had progressed like it had. The law is the law. If that had simply been her answer, one thing, but then she goes into her discretion when breaking the law-- and how I don't qualify -- for her law breaking discretion, mind you. The corporate agents take her side and keep stating it's law, but do not cite the actual law. Well I read their receipt to them that a return on a prescription MAY be against State Law and to consult the pharmacist. I can maybe understand medication that don't have a security wrap, but if there was any exception that can be made I feel like a sealed medication would be it. Bottom line I'm upset that some people who meet arbitrary discretion deadlines get their money back on mistakes. So I called the store after getting nowhere with corporate for the name and license number of the pharmacist on duty. I was told by the store manager "Antoinette" that she didn't have that information. Of course, I didn't believe this at all. I asked her for the first name and she finally said Labrina. I asked her to spell it for me and she did. I asked for her last initial (remember she didn't have any information at first but came up with a first name). She said that she didn't have that information and that she was hanging up on me because she couldn't give me the information that she didn't have... and she did. I say "Antoinette" because I am not sure that was her name. I started going through past prescriptions for a name similar to what I was given, and low and behold the prescription that started this whole thing was signed off on by none other than LRS.. if you get your prescriptions here, you'll be able to figure it out. Did a little social media research and confirmed by photos that indeed this was the pharmacist with whom I had interacted. Next stop, Louisiana Board of Pharmacies. Long story short, the PSA: make sure before you leave the counter/window that your prescription is correct or you will eat the money. Mine was 73.13 but yours could be more.
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February 2019 by Curtis C.
On 15FEB19 their employee 'Edd' was terrible. He was standing in the middle of an isle doing something on a shelf. He is obese. With him standing in the middle of the isle I could not get by him. He saw me approach and he did noting to allow me to pass. A woman with a cart came into the isle behind me so I couldn't go forward or back with him blocking the isle in front and the woman and cart behind me. I said, "Excuse me," and he looked at me and went back to doing something in the shelf. I said, "Excuse me," again and he moved an inch or so closer to the shelf but still the isle was blocked. I had to push by him. Rude, unprofessional, and if you were there you would agree that it was intentionally disrespectful. I picked out my items and went to the cash register/counter to pay for them. He could see me at the counter and he didn't make any effort to come to the cash register. Why do they keep such mean, hateful people as employees?!? When he eventually came to the counter he went to a different part of the counter and just stood there, doing nothing, saying nothing. Eventually, he indicated that I had to pick up my items and go to where he was, though there was nothing to indicate to me where I 'should have gone in the first place'. He was surly in his words. Is this acceptable behavior for their employees?!? I want to know.
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December 2018 by Tommy B.
The pharmacy is always low on stock!!!!! Every other time you try to get a prescription filled they tell you that they don't have enough. They do however kindly look up availability at other CVS locations to give you the option of going somewhere less convenient. Thanks