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February 2024 by Katherine Rivers
Kind, patient and professional. Very good experience
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December 2023 by Matt Meyers
This is the place to go. If you hate going to medical offices of any type like me. This one won't disappoint. Laura is amazing and will make you feel right at home. With or without insurance this is a good option.
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November 2023 by M. Howard
They’re a complete rip off. Purchase glasses for my baby from here in Aug. So one of his lens popped out; I went in and asked them if they could fix it meaning put the lens back in; the lady says no we don’t fix glasses. I’m like dang ok how much for a new pair…..$220. I asked if I could use the same frames and just purchase new lens….. yes for $165. But wait, you can put new lens in but not the one that popped out. Make it make sense please. If you can put new lens in the same frame you can put the one that popped out back in as well, lying witch. But I wonder if it’s only for the lil black people that they can’t repair glasses. I DEFINITELY wouldn’t refer them and I’m going to report them to CMS. BBB, the attorney general and any other agency that I become aware of to report abuse to. I wish I’d read the reviews first I would’ve never used his insurance at this place because they were rude on each visit and definitely don’t welcome you into the store. But school was about to start, he needed glasses and this place was closest to my job and convenient.
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November 2023 by Alicia Campion
The doctor is great. Getting someone on the phone locally at that store is IMPOSSIBLE. It shouldn't be this hard to contact a LIVE person at their physical location. That's why I'm giving this place 2 stars.
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October 2023 by Zaboor El-Amin
They are so caring and treat you like family ?. I'm going to recommend them to all my friends and family.
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September 2023 by Billy A
Didn't appear to be excited to wait on me. When picking up my new glasses seemed like it was a bother to the customer service representative.
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September 2023 by caitlyn blodget
I am taking the time to write this because this particular optical shop in Slidell is uniquely good. The staff are highly skilled in their trade and they took good care of my husband and me both. We both bought multiple pairs of glasses there last spring - near, distance, sunglasses, all of it! We love every pair and we just went back for more. The right pair of glasses makes every day a better day. They know their frames and are excellent at matching a frame to your face. On top of that, most of them are actually opticians so they know the math and the optics of the lenses they make. I am impressed and super appreciative. Having experienced so much bad retail of late, these folks are a breath of fresh air.
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September 2023 by TRACY Tyner
Glen, Brittany, Laura, CaSandra and Dr. Chen (sp) truly does care. As it is said, teamwork makes the dream work. Excellent care received each time I visit. During my most recent visit, I needed help and fast. Glen soon located a replacement frame and made 100% sure I could see again. Whew!!! Thanks everyone, I too appreciate each of you...continued success.?
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August 2023 by Malcolm Skeins
Appointment was as scheduled, exam went well, Dr. provided me with contact to follow up with relating to problems with my eyes. Selection of glasses was good and no pressure to add a bunch of things I did not want.The only negative thing I have to say is the cost of glasses for those who do not have insurance. My glasses would have cost over $609.99 and I only had to pay the sales tax because I have good insurance.
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August 2023 by Teleflex
I was truly impressed by the patience of my eye care specialist,she kept looking to find the frames that I needed and she did find exactly what I needed.
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July 2023 by Jenny Pierce
Dont waste your money and time here. The worst customer service ever. My appointment was set for 1:40 when i arrived told me sit down and wait because the dr just went to lunch.,so while waiting i looked around for some frames and ask if they offer any luxury brand.,the lady told me nike, coach,Lacoste everything but luxury brand.,so obviously this lady didnt know anything about brands.,at this point the lady seemed irritated about my questions, which i think i was entitled to ask.,waiting about 20 minutes before the dr came from lunch and her assistant, she called me with her mouth full of food so unprofessional.,in the exam room the assistant seemed irritated and continued to exam my eyes with no directions of what i should do. Made me very uncomfortable. So i walked out and canceled my appointment..this place is horrible.very rude people
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July 2023 by Helene A. Goldstein
Excellent experience from check-in to picking frames and getting checked out. Dr. Tran was patient and friendly.
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April 2023 by Tressa Hedgepeth
They were very patient with me while I looked around for the right frames. When I decided on my frames, I was quickly checked out. Everyone was nice and helpful. I highly recommend ordering your glasses here. Great deals, great experience as always!
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March 2023 by Patrick Brady Duncan
I have been unable to reach this company to remove my address from their mailing list. I have never been a patient here. They send out mailers to previous residents from years ago but are unwilling or unable to cease this spam mail. Attempts to use the chat bot or call the listed phone lined were wildly unsuccessful. Im happy to remove this review once you stop sending me spam mail. Thanks!
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February 2023 by Patrick Brady D.
Please remove me from your mailing list. Your chat bot does not work and the phone lines have no option to leave a message. I will happily remove this review if you stop sending me spam mail for a previous resident!
