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September 2024 by Stephanie Stinson
Amazing customer service. Hit up Jeff he will get you what you want
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August 2024 by Nathan Palencia
Dependable vehicle care starts with the attention to detail that you can only get at Ford. Honest and trustworthy estimates done in a fraction of time you spend elsewhere. Serving all makes and models. It's obvious you can trust this dealership with all your vehicle needs. Buying? Selling? Maintenance? Advanced repairs/diagnostics? Just stop by Supreme Ford of Slidell, and pass up the rest.
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August 2024 by Millie Travis
I would give zero stars if I were able to. I went to this dealership to look around and test drive a specific make/model vehicle that they had in stock. I was transparent from the beginning about my intentions. I let the sales person know that I had been pre approved along with what my rate/payment would be through a private financial institution. I was informed that they were associated with this dealership and that would be no problem. I asked 3 times to be sure that my credit would NOT be ran/no inquiries would be on my report and was assured that would not happen unless I were to decide to drive the vehicle off the lot TODAY. I agreed to that. I was told they only needed my information to see about possibly getting a better interest rate through the SAME financial institution since this dealership had a relationship with them. Upon which I also agreed to see what they would come up with because who doesn’t want a better interest rate? I asked AGAIN to make sure that my credit score would not be impacted by the “numbers” they were working on getting me. AGAIN I was assured that would not be happening.
Fast forward to me receiving an email that there was INDEED a hard inquiry on my report and when staff was confronted about it I was met with “well you signed the paper” and continual gaslighting. Accusing me of saying things that I most certainly did not. I wish I would’ve recorded the conversation between myself and the sales person.
Long story short, don’t make the mistake I did by stepping foot in the door of this establishment. Very disappointing and not a good look for the company.
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August 2024 by Linh Nguyen
I brought my truck in for a routine oil change, and they had the nerve to suggest rotating the tires and alignment (I paid $180). Lo and behold, after the service, my car's steering wheel started shaking uncontrollably. I returned to the shop, only to be told that I needed to fork over $200 to correct their error. Just a heads up, watch your back when dealing with them. I deeply regret purchasing my car from there.
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August 2024 by Tracy O'Connor
Excellent service … took care of us promptly … thank you Larry and your service team!
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August 2024 by Terrineishakv Varnado
On Yesterday I had one of the best Experiences with Travis. He was so patient with me and made everything happen so smoothly and fast. He now has a forever customer Travis and Eric. I will be making all my future car purchases with them and referring everyone that needs a car to them. Thank you guys so much I really appreciate all your help!!
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August 2024 by Larry McCants
I had the best experience ever purchasing a vehicle here at Supreme Ford all thanks to Travis. I really appreciated Travis listening, finding the vehicle I really wanted and working hard to get me into it. Travis was completely honest and thorough throughout the entire process. I’m completely satisfied and extremely happy with my purchase. I will be recommending Travis to anyone looking to get a vehicle. Thank-you Supreme Ford and especially Travis for everything!
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August 2024 by Daniel Green
worst service ever I called this location three times. every time I asked to speak to the service department. They would transfer me to leave a voicemail. They do not even return your phone call which I don’t understand because they say they give you first-class service, but you can’t even answer the phone
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July 2024 by Alisa Lancon
After looking for 2 days for my dream car, they found it. Travis made the impossible happen! Would definitely recommend!!
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July 2024 by Myron Thabata
Recently had my truck serviced with Larry Batchelor and I couldn’t say enough good things about him thank you!
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July 2024 by Jordan Fresneda
In short - NEVER buy a car from here. If I could give 0 stars I would. I purchased a second hand car from this dealer in March of 2023. Within 10 days of purchase, the engine went into complete failure and needed to be replaced. The staff there just blamed me and said it was my fault. They couldn't provide any tests or anything on the car when they took the car in. Seemingly, they don't do any tests to see the quality of the car before reselling. I scheduled meetings with manager, Kenny, and showed up to him being gone for the day. I was constantly ignored, lied to, and gaslighted. Anytime I got an answer it would be contradicted later. After an agreement to pay for a new engine I was told I would receive a certification of a two year warranty for the engine. After months of emails and calls never got ANYTHING. This was the worst buying experience of my life. The managers, Josh and Kenny, were the main source of the problem. Always gaslighting and lying to avoid accountability. NEVER buy from here.
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June 2024 by Dee Jay
Super thanks to Dustin, Matt, and Travis!! They made my buying experience wonderful!! In and out quickly with our new toy!! We searched high and low for the perfect color and package even Texas and Florida!! We found it here!!! Matt is truly a sweet, kind amazing person. He provided excellent customer service and was extremely knowledgeable about the vehicle and its many, many features!! Go see Matt and Travis in Finance if you’re in the market for a spectacular buying experience!! We can’t thank you enough!!
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June 2024 by Bobby Riley
The parts depa had what I needed and even matched the price of my local dealership that was out of stock!
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June 2024 by A. J.
The customer service is unacceptable. The staff is rude and does not appear to care about the customers. Staff shortages are absolutely no justification for treating customers like worthless unimportant fools. I challenge others to avoid this Ford location. Thank you for helping me make my decision that the truck I'm about to buy will not be from your dealership.
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June 2024 by Laura Ducote
Staff was very helpful.
