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May 2023 by Eve S.
I was checking out at Sam's with over $600 worth of groceries. There were only two girls checking people out. There were other employees, at least three, just browsing their cell phones, or standing around talking. I asked Leticia if she could help put the groceries back in the cart as they normally do. The one girl Leticia was talking to said she was on break and stormed off. Leticia informed me that she was on self check out duty. (No one was using the self checkout lines.) Both of the open checkout lines were at least six customers deep. However, Leticia and the other workers seemed to think that it was OK to just stand around and watch the only two young girls proceed to checkout all of these customers on their own. Lazy and rude. SAMS please recognize who your hard workers are and fire the lazy ones before you lose your customer base.
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September 2022 by Mann N
So I was at Sam’s club last month to replace 3 worn out tires but end up getting 4 All terrain Good Year tires since Sam’s gave me a deal worth $120 off with 5 year/ 60,000 miles warranty and 24/7 road side assistance for $950 bucks. I checked with Costco and local auto shops and this was the best deal and no one even came close. I went to Sam’s at the last minute without any appointment but early in the morning when they opened up and the guys there, accommodated me. It took couple of hours but I was able to do my groceries while they replaced all 4 tires. The staff was professional and courteous and I would recommend everyone to go to Sam’s for there tire needs for peace of mind.
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September 2022 by Keely Peters-Stokes
The store is great. Very well stocked, but my family (my husband and three kids) were approached by two men in a silver Honda Odyssey trying to sell us a fake gold necklace. We declined and kept walking. they pulled up to our vehicle as we were trying to put away our groceries. We again decline and they sped off and went on to harass other customers in the parking lot. I tried to call the store to alert them of what is going on and received no answer.
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July 2022 by Mann Narang
So I was at Sam’s club last month to replace 3 worn out tires but end up getting 4 All terrain Good Year tires since Sam’s gave me a deal worth $120 off with 5 year/ 60,000 miles warranty and 24/7 road side assistance for $950 bucks. I checked with Costco and local auto shops and this was the best deal and no one even came close. I went to Sam’s at the last minute without any appointment but early in the morning when they opened up and the guys there, accommodated me. It took couple of hours but I was able to do my groceries while they replaced all 4 tires. The staff was professional and courteous and I would recommend everyone to go to Sam’s for there tire needs for peace of mind.
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July 2022 by Terry Gibson
Took 15 minutes to get someone to come out to assist me and thats after another employee realized that I was waiting for help to buy two tires.
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May 2022 by Linda B. Fontaine
In trying to get through to the Tire center to schedule tire rotation, after 8 phone call attempts, all I ever got is hung up on. Never did I speak to anyone in the dept. Crappiest service ever.
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May 2022 by Jaclyn Wagers
Ananjay was so helpful!! Seriously best service I’ve gotten from anyone in the car world. Kind, honest and knowledgeable!!!
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March 2022 by Carol Graham
Impossible to get someone to talk to you. Been waiting a week for my tires to come in. And now I can't get anyone to tell me if they are in and I can't get an installation appointment. Beyond frustrated
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March 2022 by Jessica Byrd
I went in today and as I was checking out the lady that was working the self checkouts seen that I had dropped some money on the ground. A old lady in a scooter that was behind me,seen the money and when the employee went to grab it for me, the old woman put her foot on it and she yelled at me and said ma’am you dropped some money. I proceeded to walk over there and the old lady gave us the dirtiest look because the employee was being HONEST! I told her thank you so much and I thanked god that they are still honest people in this world we live in today! It was only $40 but we have to survive in this world some kind of way! I wish I could of gotten her name. And thank you from the bottom of my heart!
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August 2021 by Melissa Payne
Hard to get ahold of by phone, and waited about 20 minutes for someone to help me in store. Aside from that, great prices, and quick timing to get job done. They honored a warranty issue on a tire for me.
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July 2021 by Nancy R Heck
Today I was shopping and there was an item I couldn’t find. James not only helped me to find it but when there were none on the shelf he went into the back and got some for me. Awesome worker
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July 2021 by Nicole Crawford
Good Customer services for a friendly place
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June 2021 by Diana Sotak
I had the best experience tonight while checking out. My cashier was Becky and she had such a wonderful attitude. She greeted me with enthusiasm to help me check out..
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April 2021 by Mike S.
This is probably the very worst Sams club I have ever been in. The customer service desk has probably the worst and most rude personnel that they can find. They had to look long and hard to find people this rude and obnoxious. They are horrible and if they started giving away products for free and had a rebate, I wouldn't shop there. PLEASE PLEASE Costco, come to Slidell or St. Tammany Parish. I will not shop at Sams any more for any reason.
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January 2021 by Darlene Red Gray
The employees in the pharmacy are awesome. Always so nice and very helpful.
