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October 2024 by Yuriy Sevastyeyev
They scratched all my wheels!
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August 2024 by Zenna L.
Find another tire place. Anywhere. Check to see if HELL has a tire place. Anywhere but Sam's club in Slidell, LA. Satan may be more compassionate than those men working there.
I tried to get as a clear picture as possible to show 2 men joking around and no cars in the garage after they told me the wait would be at least 2 more hours with 3 cars ahead of me. That is after I've already waited 1.5 hours in the store with no update. They never even checked my car. Your best bet is to find a tire shop elsewhere. If you don't value your time and enjoy having lazy men to maybe work on your vehicles (BIG MAYBE), then go to the Sam's club Tire shop in Slidell, LA. To make matters worse, that one guy I asked to check on my car who came back telling me it'd be 2 hours sounded oh so sweet and very very very eager to give me my key back without even an attempt to get me to wait at least 30 minutes to check my car. That's the most manipulative man I've ever had the unfortunate opportunity to have met. Never again. Good luck dealing with them. I prefer to get my food and leave.
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July 2024 by Michael Sanders
If it’s like they don’t want your business. The people working in the tire center do not care. They work as slow as possible. And if that’s not bad enough, they need help balancing a tire.
It takes 2 times to get that right.
Go to the front desk and wait till the shop mechanic strolls out to ask if he can help.
I’m sorry. It’s the worst service in Slidell.
This is the last time I’ll ever spend my money on tires at Sam’s Club. THE LAST!!!!!!
I hope the Manager sees this.
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May 2023 by Eve S.
I was checking out at Sam's with over $600 worth of groceries. There were only two girls checking people out. There were other employees, at least three, just browsing their cell phones, or standing around talking. I asked Leticia if she could help put the groceries back in the cart as they normally do. The one girl Leticia was talking to said she was on break and stormed off. Leticia informed me that she was on self check out duty. (No one was using the self checkout lines.) Both of the open checkout lines were at least six customers deep. However, Leticia and the other workers seemed to think that it was OK to just stand around and watch the only two young girls proceed to checkout all of these customers on their own. Lazy and rude. SAMS please recognize who your hard workers are and fire the lazy ones before you lose your customer base.
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April 2023 by Manish Narang
So I was at Sam’s club last month to replace 3 worn out tires but end up getting 4 All terrain Good Year tires since Sam’s gave me a deal worth $120 off with 5 year/ 60,000 miles warranty and 24/7 road side assistance for $950 bucks. I checked with Costco and local auto shops and this was the best deal and no one even came close. I went to Sam’s at the last minute without any appointment but early in the morning when they opened up and the guys there, accommodated me. It took couple of hours but I was able to do my groceries while they replaced all 4 tires. The staff was professional and courteous and I would recommend everyone to go to Sam’s for there tire needs for peace of mind.
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September 2022 by Mann N
So I was at Sam’s club last month to replace 3 worn out tires but end up getting 4 All terrain Good Year tires since Sam’s gave me a deal worth $120 off with 5 year/ 60,000 miles warranty and 24/7 road side assistance for $950 bucks. I checked with Costco and local auto shops and this was the best deal and no one even came close. I went to Sam’s at the last minute without any appointment but early in the morning when they opened up and the guys there, accommodated me. It took couple of hours but I was able to do my groceries while they replaced all 4 tires. The staff was professional and courteous and I would recommend everyone to go to Sam’s for there tire needs for peace of mind.
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September 2022 by Keely Peters-Stokes
The store is great. Very well stocked, but my family (my husband and three kids) were approached by two men in a silver Honda Odyssey trying to sell us a fake gold necklace. We declined and kept walking. they pulled up to our vehicle as we were trying to put away our groceries. We again decline and they sped off and went on to harass other customers in the parking lot. I tried to call the store to alert them of what is going on and received no answer.
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July 2022 by Mann Narang
So I was at Sam’s club last month to replace 3 worn out tires but end up getting 4 All terrain Good Year tires since Sam’s gave me a deal worth $120 off with 5 year/ 60,000 miles warranty and 24/7 road side assistance for $950 bucks. I checked with Costco and local auto shops and this was the best deal and no one even came close. I went to Sam’s at the last minute without any appointment but early in the morning when they opened up and the guys there, accommodated me. It took couple of hours but I was able to do my groceries while they replaced all 4 tires. The staff was professional and courteous and I would recommend everyone to go to Sam’s for there tire needs for peace of mind.
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July 2022 by Terry Gibson
Took 15 minutes to get someone to come out to assist me and thats after another employee realized that I was waiting for help to buy two tires.
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May 2022 by Linda B. Fontaine
In trying to get through to the Tire center to schedule tire rotation, after 8 phone call attempts, all I ever got is hung up on. Never did I speak to anyone in the dept. Crappiest service ever.
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May 2022 by Jaclyn Wagers
Ananjay was so helpful!! Seriously best service I’ve gotten from anyone in the car world. Kind, honest and knowledgeable!!!
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March 2022 by Carol Graham
Impossible to get someone to talk to you. Been waiting a week for my tires to come in. And now I can't get anyone to tell me if they are in and I can't get an installation appointment. Beyond frustrated
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March 2022 by Jessica Byrd
I went in today and as I was checking out the lady that was working the self checkouts seen that I had dropped some money on the ground. A old lady in a scooter that was behind me,seen the money and when the employee went to grab it for me, the old woman put her foot on it and she yelled at me and said ma’am you dropped some money. I proceeded to walk over there and the old lady gave us the dirtiest look because the employee was being HONEST! I told her thank you so much and I thanked god that they are still honest people in this world we live in today! It was only $40 but we have to survive in this world some kind of way! I wish I could of gotten her name. And thank you from the bottom of my heart!
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August 2021 by Melissa Payne
Hard to get ahold of by phone, and waited about 20 minutes for someone to help me in store. Aside from that, great prices, and quick timing to get job done. They honored a warranty issue on a tire for me.
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July 2021 by Nancy R Heck
Today I was shopping and there was an item I couldn’t find. James not only helped me to find it but when there were none on the shelf he went into the back and got some for me. Awesome worker
