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July 2024 by Jennifer Merritt
I love the location of these apartments, however I have resided in these apartments for 7 months and have been having an issue with roaches since day 1. We have put in several maintenance requests for pest control and nothing has been done to resolve the issue. Pest control confirmed there is an infestation but had not been back in 2 weeks to get rid of it. My partner and I have both submitted requests frequently for pest control to which most of them have gone ignored. We have found them under our stove, in our dishwasher, crawling in the sink and walls in our kitchen to now our bathrooms. We have put plug covers on each outlet to decrease the amount we see and nothing has changed. We have also cleaned nightly and deep clean once a week hoping it will help. However, because there is an infestation, we have not had any luck. We have friends that live in the complex as well who have been having the same issue since they moved in almost 2 years ago. The front office does not act in a way that reflects respect for the tenants and we have had several issues with this being ignored or partly done throughout our stay here. If you love having roaches for company this is the place to be.
We have also had issues with other tenants smoking weed at the community pool with several children around. Front office never answers the phone when calling. They give you key cards to access the pool and gym but the key card access never works so you cannot utilize these “perks” when you want. They have been unreliable for 3 months with several notifications to the office they aren’t working.
The price you see online, the price they quote you and the amount you pay are all 3 different prices. They tack on several fees you aren’t aware of until after you sign the lease. Not transparent at all. They charge you for trash pickup even if you don’t want it you cannot opt out of it. I can walk my trash to the trash can. The water here is terrible for your hair and skin and it smells like bad eggs. Overall not a great experience. Only positive are most of the maintenance guys are genuinely nice people. Most front office staff is unwelcoming. I’ve only had pleasant experiences with 2.
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July 2024 by Elliot Tompkin
I’m very satisfied with Retreat at Fremaux. Apartment is nice and entire complex is well maintained. Staff is friendly and knowledgeable.
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July 2024 by Whitney Simone
I really like the location and convenience of this complex, unfortunately the office is “short staffed” and have been unable to facilitate a tour of the property in person or through their online set-up. The young lady working there is extremely nonchalant and unhelpful. I was looking forward to applying, but with this much annoyance and trouble trying to simply apply, I can't imagine living there and something breaks...moving on ....
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June 2024 by A B
I’m almost certain that most of these reviews are fake! These apartments are infested with silverfish everywhere! EVERYWHERE! Hardly no parking, people slamming doors, staff never answers phone once you sign that lease! Oh, and if you decide to buy a house they will still make you pay for almost 4 months rent they call it “a lease buyout”. Horrible!!! One of the worst decisions I made when it comes to leasing. If you can just purchase a home, you will be happier for sure! If you must rent, look elsewhere.
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May 2024 by Luke Cage
Outstanding Customer Service! Detailed knowledge of subject matter as well as follow-up questions.
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May 2024 by Victoria Durant
Great place to live ! Love it here !
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May 2024 by Kyle David
Great place to live !
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May 2024 by Courtney Manuel
The retreat has been so easy to work with from the day we were given a tour. My sister and I did a lot of research into apartments in Slidell and since moving in we quickly knew we made the right choice.
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April 2024 by J Lexus
AVOID unless you want to get skin issues because water quality didn't meet the city's standards and shower with bronw and foul odored water!
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February 2024 by Marie Perry
I typically do not prefer to provide feedback, however, this particular instance warrants an exception. Since the commencement of my application process, the staff members have exhibited exceedingly pleasant and enthusiastic attitudes towards assisting both me and my family. Their welcoming and patient demeanor, particularly that of Brandi, has been truly commendable. Brandi's promptness in providing answers, valuable assistance, and maintaining a high level of professionalism has been greatly appreciated. Furthermore, the apartment itself is aesthetically pleasing. As a result, I unequivocally assert that I have no desire to seek rental arrangements from any other establishment.
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January 2024 by Abyss
They hit you with all kinds of unreasonable ridiculous fees when you move out. Give you 5 days to pay it or it goes to collections. This place is very very greedy. They're probably in debt up to their eyeballs and want their tenants to resolve it for them. I suggest avoiding this place at all cost.You can leave your apartment spotless and they'll still hit you with a cleaning fee. It's normal operating procedure for them clean the apartment in-between tenants regardless but they charge the previous tenants for it. Ridiculous.They're also supposed to replace any carpet or paint every 3 years as well but I'm sure they attempt to get the tenants to pay for that also. They want all the reward but don't want to take any risk and pay for the overhead. This place is operated by very very greedy people.
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November 2023 by S Ellzey
Amazing experience. Alicia was so nice in assisting me with what was needed. I love the maintenance workers over here. All of them I have encountered has been extremely nice and pleasant to work with! Best apartments in Slidell.
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October 2023 by Prece Ellzey
Amazing experience. Alicia was so nice in assisting me with what was needed. I love the maintenance workers over here. All of them I have encountered has been extremely nice and pleasant to work with! Best apartments in Slidell.
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August 2023 by Johari Neason
I love, love, love my apartment. The apartments are spacious and well kept. The staff entire staff have pleasant attitudes and are always willing to assist.
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July 2023 by Faith Homrighausen
Teniesha was amazing helping with our phones and was so polite. The office smells great.
