O'Reilly Auto Parts provides generally friendly and helpful service, with staff who are caring and professional. Customers appreciate when employees assist in choosing correct parts and troubleshooting issues. Some customers have had positive experiences with staff members who go above and beyond to help, while others found some locations less helpful or lacked certain brands. One customer faced a problem with a key not working after purchasing a part, but still praised the staff's kindness. Overall, the store is seen as a reliable place for car parts, with many customers willing to return for future needs. The experience can vary by location, but the staff's friendliness and willingness to assist are common positives.
Had a check engine light and stopped by to have it scanned and see what the error code. The staff was friendly and efficient at performing the scan and printing out the error code. Exceptionally clean store with knowledgeable employees.
February 2026
Very helpful! Helped run the codes and checked my battery and alternator and starter!
January 2026
Chris from 5191 was a huge help last night. I spent hours trying to fix my trailer lights and failed. However, it would have been a 10x time more miserable experience if it wasn't for Chris' help and patience. I will be going out of my way to shop at ORielly's going forward. Thanks again!
