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March 2024 by Judy Hilton
Everyone is so nice when I come in. My massage therapist, Kimberly, is amazing!!!
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March 2024 by Faye Hudson
Love it here. Feel great!!
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February 2024 by Jasmin Eskew (Jay)
Very money hungry company/ location. They will try to sell their products to you and push you to tip their employees. I made 2 appointments on the same day to use my Christmas gift card of $120. After my facial I was unable to get my massage and had to pay an extra $45 put of my pocket to cancel my 2nd appointment because the price doubled after my first service which was a facial due to me not being a member. Flat service rates would be appreciated in today's society. So I left spending almost $200 for 1 facial. 1st and last time going here if you can't afford the monthly membership I'd advise you to seek services elsewhere. A lot of good spa places in New Orleans on Canal St.
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January 2024 by Jay Eskew
Very money hungry company/ location. They will try to sell their products to you and push you to tip their employees. I made 2 appointments on the same day to use my Christmas gift card of $120. After my facial I was unable to get my massage and had to pay an extra $45 put of my pocket to cancel my 2nd appointment because the price doubled after my first service which was a facial due to me not being a member. Flat service rates would be appreciated in today's society. So I left spending almost $200 for 1 facial. 1st and last time going here if you can't afford the monthly membership I'd advise you to seek services elsewhere. A lot of good spa places in New Orleans on Canal St.
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September 2023 by Alexis (Lex)
Beware! This company coerced my mother-in-law, a senior into signing up for a 12-month subscription when she does not get regular massages and does not really have the apptitude to understand what was being agreed to. After finding out about this, 4 months after the fact, I requested that they allow her to take advantage of the massage appointment that had already been paid for this month (and they even scheduled her to do so just yesterday after submitting the written termination request) but upon arriving, said she was told that she could not. They gave her the option of switching to a 6-mo membership or an instant cancel. The instant cancel is what did not permit her to have the appointment that they scheduled for that day.Massage Envy is really a scam in my opinion. How do you say someone has to have a doctors note to get out of a membership. With written notice, she should be able to cancel and not have to of forfeited her appointment that day. At most it should require 30days notice. My MIL is on a fixed income and it really feels like they took advantage of her. I do not like how this was resolved and they will not get any more business from my family.If you do not regularly get massages, do not agree to or sign up for any of their memberships.Woodhouse Day Spa has been a much better experience.
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August 2023 by Vanessa Lee
Was losing hope in M.E. Therapist due to horrible service from several locations around the city until lo and behold I decided to give Slidell a try. Maria was absolutely amazing!!! Now I can stop looking the 34 minute drive was well worth it. The young ladies at the front desk were very friendly unlike the other locations, I will be redirecting my friends and family to this Slidell location. Thanks ladies!! I’ll see y’all soon!?
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August 2023 by TheJadealyssa
Cory is the absolute best! I’ve tried 3 different facilities in Slidell and 6 different therapists but he is my absolute favorite. Honestly everyone there has been amazing
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July 2023 by armani lewis
Got a facial here for the first time while visiting Louisiana for work. The service was very relaxing and well worth the money.
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July 2023 by Alexis Burris
Absolutely do not recommend. I signed up for a contract back in March and they failed to let me know of any policy and/or programs that this company provided besides the fact that I could freeze the account. Fast forward , I break my ankle, therefore causing me to place a freeze on my account. The manager , Brittany, mistakenly placed me on Freeze Plus (where you pay 10$ instead of 70$ for the months that you freeze the account), which I was not even aware was a program offered. I never asked to be on Freeze plus! I call the following week because I received a message saying that I still had an upcoming appointment (although my account was placed on a normal freeze, as to my knowledge). I called to make sure that the appointment was canceled and the young lady stated on the phone that because the manager had placed me on Freeze Plus and not just a hard Freeze I would still be able to use the amenities. I very specifically asked her if I would have to pay full price for the massage or would the 10$ (for freeze plus) cover the cost. She stated to me and I quote “No, you will not have to pay full price only 10$ that we’ve already taken from the account”. Fast forward I show up for the massage and once it was over I was asked to pay Full price. I said that could not be right because I was told I’d only be charged 10$ because of being on Freeze Plus. The manager , Brittany, calls me to again try and collect the 70$. I explained to her once again of the scenario and reiterated that I was told I would not have to pay full price. She says to me “yes I accidentally placed you on freeze plus which is where you only pay 10$, but you are not eligible for that program. That was my mistake for placing you on that program” AGAIN HER FAULT! And then was yelled by Brittany and accused of refusing full price payment and she would be contacting authorities on me! Although it was HER MISTAKE for mistakenly placing me on a program that I was not eligible for, and then wanting ME to pay for HER MISTAKE. So apparently, because I “refused” paying full price they are requesting to have me banned from all massage envy’s. Although it was HER, Brittany’s fault, for even putting me on Freeze plus to begin with when I was not even eligible for that program, which I did not even KNOW was a thing! On top of that, the therapist are always late and the staff does not communicate with one another and treats their customers poorly! Never go here.
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May 2023 by Ro OO
Awesome staff, very welcoming!!! Overall great experience.
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May 2023 by lisa berkman
Would not recommend the massage envy in Slidell, specifically the esthetician, Kameron. Don’t waste your time or money.
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March 2023 by Meka Toups
Been a member since 2020 and I enjoy it. I've seen Zenobia, Kim, and Katelyn, who are very different, but in a good way, and I always leave relaxed no matter what.I see some reviews talking about bad experiences with customer service and I can tell you that I've never had a bad experience at all, even joining during covid. I've had to cancel and reschedule and it was never a problem. I think even if there was a problem, Nathan, the manager, would get it taken care of immediately.I've had a few facials but my skin is pretty sensitive so its a little trial and error. Haven't tried the stretches, but I will eventually!
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November 2022 by Janet Joy
Horrible customer service!!! I purchased 3 memberships for myself, my daughter, and sister-in-law. We schedule our appointments together every month because we drive a distance to visit this location. The day before our massages I got a call saying my therapist was not available could they put me with someone else, I agreed. We showed up together and checked in. My daughter and sister-in-law were taken back and I sat waiting. After a while I got up and went to the front and asked and was told your appointment is not for another hour. The girl said I called yesterday and I told her she said I would have another therapist and never mention the time change. As we already had our plans I told her to cancel mine and that we would not be back. She never apologized just continued to talk to the other two employees. The staff could careless if you come back or not. It appears rude service is the normal for this location. Extremely disappointed when you pay good money for this service you deserve to be treated better.
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November 2022 by Katie Polk
Massage envy is your no frills massage stop if your not looking for a spa type massage but still a okay massage this place is for you.
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October 2022 by cheri signorelli
Rude and incompetent. Passing the buck has become our new normal and they do it flawlessly. I wouldn't use this place ...ever. AND THE RESPONSE FROM THEM IS A JOKE.. THEY ACT LIKE THEY CARE BUT I CALL AND GOT THE RUN AROUND.
