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March 2024 by Miguel Castro
Hi does tragus piercing piercing
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February 2024 by keantay swaingan
Ms. Shawn and Ms. Heather were great with helping me with my purchase today at the Slidell La location. Great customer service !!!
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January 2024 by Shaun Lambert
My daughter ordered her class ring. There was expecting to get a notification to come and pick it up any day now instead. Receive the refund check and no reason why order was canceled. Now have to find a ring somewhere else. She will not have her ring for her Ring ceremony next month.Thanks Kay jewelers
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January 2024 by Jack Yaeger
I havent used them in a long time and never will again the worse jewelry store ever i wouldn't put any stars but it made me put 1 which is more then they ahould get
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December 2023 by sunshine brown
I am writing to express my utmost appreciation for the exceptional service provided by your sales representative, Shawn, at the Kay's store in Slidell. Over the past two months, I have visited several Kay's locations, and my experience at the other stores was not as pleasant. However, Shawn's attentiveness, knowledge, patience, and kindness made my experience at the Slidell store truly outstanding.As a store manager myself, I understand the importance of exceptional customer service, and I am truly impressed by Shawn's dedication to providing an exceptional shopping experience. I live 15 miles from the Slidell store, but I am committed to shopping exclusively with Shawn for all my future purchases.I strongly believe that exceptional customer service is a direct reflection of the leadership team, and I encourage you to consider cross-training opportunities for your stores in the greater New Orleans area.Thank you once again, Shawn, for your outstanding service.Customers don't shop convenience, they shop experiences, and through the experience you build relationships.
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December 2023 by Kerry Ardoin
They have everything i'm looking for.
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December 2023 by Ron Valentine
Exceptional customer service. Purchased my watch online and it was ready for pick-up within the hour. Both members of the sales team were professional and knowledgeable. The gentleman went out of his way to ensure I was familiar with the watch and it fit comfortably. He removed the necessary links for me and I left there watch on wrist feeling like a million bucks :)
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December 2023 by Elisha Odendhal
The best sales rep ever
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January 2023 by parrish sullivan
Had an amazing experience with Mrs. Shaun and Mrs.Yolanda. They both provided amazing recommendations and have great customer service! Kay jewelers in Slidell helped me find the perfect engagement ring! I was never pressured to buy anything outside of my price range.
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May 2022 by Mike Troyani
Lots to choose from and friendly staff.
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January 2022 by ItsBrandi ToYou
They don't answer the phone lol but everything was at ease when I went in the associated took time to explain my lifetime warranty to the T.(that if I wanted to come in everyday to get my jewelry cleaned I can). I recommend this store
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October 2021 by Gerald D.
Ordered a bracelet on Kay website for an Anniversary gift. Made order because of promised ship-to-store delivery date of September 23rd. Received initial email on 9/17 that order was being shipped to store. I've never been able to reach anyone at the store and store appears to be closed (permanently) . Contacted customer service via chat and was told that delivery was refused by store and order was returned to sender. Asked about refund. Said they would look into it. Could not get a follow-up response so I called customer service. Was placed on hold for over 30 minutes and told that it would be reviewed and they will contact me regarding possible refund in 14 days. Terrible business practice. I never received the product nor did I ever have an opportunity to pick the product up. I asked a customer service rep if there were any other alternatives. She said the only alternative would be to buy something else and they would credit me. I've been shopping here for years, but never again. I am out $250 with no merchandise to show for it.
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July 2021 by Emily Nettles
Shawn was so sweet and very helpful!
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May 2021 by Cynthia Hall
This store is hands down the best Kay Jewelers! 100% customer satisfaction. Thank you, Dominique, for helping me find the perfect ring that I've always wanted. You were even willing to go out your way to help me find a necklace that I've been on the search for. You not once made me feel pressured into just buying something, but buying something that I am truly happy with. I've come in other times, and the whole staff is just so nice. I honestly don't want to go to any other Kay's. Thank you!
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January 2021 by Clarissa Porche
My husband and I got exactly what we were looking for at Kay Jewelers in Slidell, LA. Super helpful, knowledgeable and friendly employees made our experience a fantastic one!A special thanks goes out to Shawn...she has been amazing!