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February 2024 by Tiffany F
The worst. They over quoted me by 1000 dollars due to overpriced labor and held my car hostage for half a day to run a diagnostic. 6 and a half hours for a 30 min max diagnostic. I took my car to another shop and got another full diagnostic done and a quote lay out. And 1000 dollars lower then they quoted, no suprise there. They claimed they were just too busy but according to 8 people I've asked this happens all the time with over pricing, poor appointment management, never enough mechanics working, and false times. I would not recommend this place if you arnt willing to spend thousands and have your vehicle stuck for hours to days at a time.
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February 2024 by Jane Snell
Employees are always friendly, and the work is done on time.
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January 2024 by kristie oliveros
They do a great job and the prices are not bad
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January 2024 by James Swift aka Fifi Frost
My Uber driver had an issue with his car, and we stopped. The attendants were very kind and helped fix the car quickly.
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January 2024 by David Z
Avoid this place at all cost! Got a flat tire and called this place since they have my tire size in stock. Went next day morning and they changed my 2 front tires. However, they either did not reset my tires pressure sensors or destroyed them because they were fine before I dropped off my car. Call them again and they took no responsibility of that problem and said it will be 50 dollars just to look at it. Spent 500 dollars for new sets of problem. Completely lost trust for this place. 0 star if I could.
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December 2023 by Steve Pendley
Excellent!! Nationwide warranty too.
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November 2023 by Debbie Smith
We had a flat tire while traveling and they got us in and out right away- unlike the one where we live. The service was excellent and they replaced our bolts for us too. The waiting room was comfortable.
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November 2023 by James Corley
I set up an appointment time with them, I arrived a few minutes early to check in. They took me right on time, an finished with my car about 30 minutes. Great job I highly recommend them for any tire job that you have.
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October 2023 by Isaac Hughes
They asked to keep my vehicle overnight just to conduct an oil change, which doesn’t make sense to me.Service: Oil change
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September 2023 by Shelby Aumiller
i was there a few days ago getting my car serviced by my husband that works there. i was waiting in the lobby, and overheard the store manager Ronald, and another employee talking bad about my husband. talking bad about someone's husband in front of them is disrespectful by itself, but talking that loudly and poorly about one of your employees infront of guests is extremely unprofessional.i'm still leaving 4 stars as my vehicle is working as it should and had no other issues. but the environment between employees and management does not seem respectful at all.
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July 2023 by Jerushah Wilcox
Firestone in Slidell told me I had a hole in my tire too close to the sidewall so they couldn’t repair it, and even if they could they couldn’t because the tread was too low. It was a fairly new tire. Took it somewhere else and the hole was not anywhere near the sidewall and my tread was fine. Tried to sell me a new tire for $211. They also tried to charge me $135 for an oil change in my car, VW Beetle.Needless to say I left there and didn’t have them provide a single service for me. Guess they thought cause I’m a women they could take me for $400.$87 later I had my oil changed and my flat fixed in Poplarville
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July 2023 by convit guard
My daughter and I broke down 300 miles from home. Not only did they get us up and running, but it was inexpensive. They could not get the parts they needed,but worked with a couple of kits to make it work. Matt was awesome, professional and very helpful. Firestone in Slidell should set the standard for all Firestones.
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July 2023 by Neil Chaseten
NEW CAR OWNERS BEWARE!!!I took my car to get a tire changed (brought my own new tire). All they had to do was remove the wheel, switch tires, put the wheel back.And yes, they did that. But they also did something extra. Something shady.They adjusted my front alignment so front tires can wear out sooner. Car didn’t have no alignment issues before. I had to schedule an appointment with dealership to check and fix.I’ve been a loyal Firestone customer for over a decade. That ended with my last visit!If you bought a brand new car, just stick with the dealer. At least while you’re on warranty.
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July 2023 by Devan Nickerson
It's one thing to be busy. It's another to have customers sit and watch while your crew laughs and talks instead of working on the vehicles .been here since 12:00. It is now 2:50.. I sat quietly and waited until I saw the crew screwing off instead of working . I don't have a problem with people being "busy" at work. But to actively talk and not be working.. I'll change the review of the next visit goes better
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July 2023 by Archie Cobbs
The first thing they did right was be open on a Sunday when we happened to be traveling by on I-10 and discovered one tire was leaking and we needed to find a place to fix or replace it fast. The next was they got it diagnosed and replaced in just over an hour and then we were on our way. Thanks guys!Service: Tires