Big Lots is known for its clean and well-organized store, offering a large selection of merchandise, including staple home and grocery items, unique products, and improved clothing options. Customers appreciate the reasonable prices and generous coupons. The staff, including helpful cashiers, create a friendly atmosphere, enhancing the shopping experience. While some shoppers find the checkout dialogue repetitive, many enjoy finding what they need and discovering seasonal items on sale. Overall, Big Lots is a popular choice for regular shoppers looking for variety and good service.