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September 2024 by Mona Tucker
I have always been treated professionally and kind. Mr. And Mrs. Martinez have been there for me for anything I needed. High recommended. Mona Tucker
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August 2024 by Amber Le
I thought I'd give this place the benefit of the doubt even after reading the negative reviews. The lady is bitter. First, she nastily told me to move my car so the lady can back out. My fault for not reading the posted signs. However, was it necessary to be rude towards a potential customer? I asked a simple question about why Rice's didn't fail my tint but she did. Her response, "Well then go back to Rice's." I explained that I felt she was offended bc I asked a simple question (I AM NEW TO LA). Then she tried to change her nasty attitude.I spoke with John about her attitude and the negative Google Reviews. He asked, "Well did she fail you bc of your tent." I explained the problem began when I pulled into the inspection bay. He said, "can you read?!" How about I will never return to a place of business where employees are HATEFUL! I always try to give people the benefit of the doubt, but this place can rot in hell.
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August 2024 by Northshore Airport Transportation
After calling and calling every place on my side of town (Gross Gates) with no one either A open or B ran out of brake tags i drove to Auto Masters... Jamie was awesome so nice and helpful totally understood what i was going thru. I'm guessing they hear it alot. She got me in and out for a brake tag. I highly recommend Auto Master. Great customer service was well. I will drive from now on to the other side of town just to deal with people that actually wanna help. Thank you Jamie i was losing my mind today and you helped me tremendously get my sanity back lol..
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June 2024 by Zachary Mervich
Went in for an inspection sticker, and the service was quick and easy.
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May 2024 by David Chautin
Pleasant experience always.
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April 2024 by RDK1202
I got a brake tag today. So fast and extremely friendly!!
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March 2024 by Heather Thames
Boss Lady was nice enough, just made me feel I was less than honest. Like I was about to ask her to do something illegal or whatever. Simply was not the case. More like naiveness on my part. Just don't think I'll be going back. Lots of other choices!
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March 2024 by Chris Miller
Great, as long as you have registration, insurance,and license.. and yes your paper registration, apparently your tag is not good enough for a brake tag.
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September 2023 by Anthony DiVincent (A. J.)
Great Service ?
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September 2023 by Jade Ducre
Very rude!
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July 2023 by Matt Devitt
They quickly and efficiently resolved my issue of an expiring LA Brake Tag. I'm good to go for 2 years!
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May 2023 by Arnold Plata
My car was over heating on my way to Indiana. They looked at it right as we entered and were able to diagnose and handle the problem fast. They got us back on the road quickly. They were able to work with my warranty which can soemtimes be annoying to deal with. Seem like honest people and the mechanic seems very knowledgeable!
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May 2023 by Erica Graft
They were extremely rude in explaining what I needed to get a break tag. I called the next day to complain about how rude the lady was to me and was hung up on by that same lady. I won't be conducting business there ever again.
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April 2023 by Tee
If you’re an African American please stay away from this business !! Refuse to service me because he had an attitude with me moment I rolled my window and noticed I was black . He literally screamed at me said he will not service me and I was going to fail the inspection in front of all us his white customers! A white driver pulled behind the same car I did and didn’t get yelled at . If I was a man or a white woman I know for sure he wouldn’t have yelled the way he did. Horrible!!!!
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April 2023 by Shelbie Opdahl
Heard they’re biased here pertaining to skin tone. Yells at customers of color for no reason.
