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April 2024 by Roy Williams
The store manager Brandi hunt was amazing she helped me through the whole process couldn't ask for better customer service
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February 2024 by Jimmy Rogers
Try and get someone on the phone, It is almost imposable. I had to chat with them and they transferred me to different department over and over asking the same questions and was never able to solve my issue. They offer no customer service. The company is going down hill fast. Going to At&t.
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November 2023 by Red Blue
The lady with huge eyelashes was rude and unfriendly. She raised her voice during the conversation. At some point she turned on the music, and when we asked her to turn it off because we were trying to figure out the terms of the contract, she simply turned down the volume slightly. My wife and I will never go to this place again and unfortunately, because of such employees, our opinion of the verizon company as a whole has deteriorated.
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October 2023 by Mark Wall
Complete disrespect and non working knowledge of products. Customer service was horrible I asked for a galaxy tab 8 and she brought me out the equivalent of what you can get with an Obama phone. Please have a shareholders meeting to replace these folks.
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September 2023 by Pamela Morgan
My phone had been going straight to voicemail. Katie quickly helped determine it was my phone. She was able to get a discount on a new phone and a lower monthly payment. This has been a great place.
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March 2023 by Belinda Bonnette
Very friendly service! Kim told me exactly what to do to resolve my problem.
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January 2023 by Dale Bills
They got everything right the first time. Migrated everything over from my old Note 10 to my new Fold Z 4. It only took them an hour. While testing the new phone, I called Johnny Smith. He mentioned his upcoming kidney transplant, and everyone in the store prayed for him.
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November 2022 by Ellen Stetson
Excellent staff, knowledgeable, listened to specific needs, great service. Put together an entire package on my upgrade, installing case & screen quickly. Happy with my purchase, this best deal and personalized service.
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August 2022 by Brittany Hayes
We made sure this store was open on a Sunday and didn't close until 5 before leaving work and driving 30 min to get here. When we got here at 4:30 the door was locked. An employee came to the door and said they are closed. When we asked about it staying open until 5 we were told they are open until 5 but he'd just gone on his lunch break so they were closed for the day. This is beyond frustrating when we did everything to make sure we'd make it in time. I'll drive the extra few min to go to a different store from now on.
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June 2022 by Kaylee Hicks
Jasmine is the absolute best!!!!
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June 2022 by Steven Beard
Everything was really really good I love all the food the waitress was very respectful and very nice
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June 2022 by Chris Edwards
The gentle man was very helpful and knowledgeable about everything I asked .
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June 2022 by Katherine Wilson
Amazing customer service!
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March 2022 by Lisa Prewitt Esquivias
I liked the customer service very nice and friendly.. the cell plan you get end up being more than expected they add hidden fees ..
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March 2022 by Dana Kress
She was very helpful. She explained a lot of stuff to me and made sure I got all the deals that were available to me. She actually went out of her way to help.
