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February 2024 by Ms Alford
As always never got my problem resolved I just ended up having to buy another $600 + phone
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December 2023 by Samir Padolina (passersby)
Please, take out your phone number if you don't want to answer phone calls. Twice that I called, twice I was hang-up. They could have just ignored my calls pretending no one was available, but no, I was hang-up.
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December 2023 by Temey Scroggins
Nice deals for seniors over 55 yrs old
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November 2023 by Richard “Ricky”
The salesperson was very rude and in different words called me a liar when I told him I did NOT have a T-Mobile account. He was a thin, white male - I did not get his name.
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August 2023 by CHERYL HOLLAND
The employee at these stores don't seem to last long. And their information isn't always consistent. If I wasn't in a 2cyear contract I'd go back to metro especially after finding out that TMobile has charged me for 2 internet $250 in over charge, and $11.75 each for 3 phones that were to have been free except for monthly service. I still haven't added everything up. I suggest that you check your monthly statement if your choice auto pay.
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May 2023 by Paul Watson
Really took great care, solid experience
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January 2023 by bertha harris
I have been a customer of T -Mobile for 8ys I have no problem getting help when i needed it.
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December 2022 by Libbey Poitras
Derrick was really nice and helped me get my new phone and transferred everything perfectly :) also reminded us that we had a free netflix account we didnt know about we hadnt been using so we appreciate it very much!
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August 2022 by Sheri Williams
Everyone is always so nice, well informed and very efficient.
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July 2022 by The Dark Knight
Great cell phone company, I been with them since 2017.
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April 2022 by G F
Unbelievable customer service. Went out of their way to help. Brandon and Shawn the Best!
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February 2022 by David Yu
Horrible customer service, staff told me already closed my account but they didn’t. I was charged for $100 one month later. Now they told me they can’t close my account. Why did they lie to me? I called customer care stayed on the phone with them for hours but still not close the account. NEVER AGAIN WILL I BE A CUSTOMER WITH T-MOBILE! Absolutely lies and money grabs, don’t trust the employees, or the manager specially cuz they try to confuse you and make you sign without reading, don’t go here, they’re scammers.
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October 2021 by Betty Cato
Thank you Wilessa for helping me setup my new Galaxy Flip and watch! Your customer service is awesome!
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October 2021 by Avon
Derrick, the store manager, and his staff were great. Friendly and helpful from the moment I got there. Super fast and knew what the problem was immediately. Will definitely holler at them again when I need help or a new phone!
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September 2021 by Thomas WESTLY
Service rendered was outstanding and Lezlie is a definite asset as a Frontline representative. If it was not for her I would not be a T Mobile customer. Thanks
