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September 2021 by Dylan Jones
This is by far the best store I’ve ever been to! The customer service never fails and they never have problems answering my questions and if they don’t know they will call until they figure out! Great energy at this store. Megan has been in every time I’ve gone in and I can tell that she loves what she does and it truly makes the phone buying process so much better! Breanna is by far the best person I’ve ever had put a screen protector on.. she has never left a bubble or the protector off center! Will definitely be back if I have any issues or looking to upgrade again!
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September 2021 by Minsun Kim
I went this store to buy a new iPhone on 9/10/2021 around 11 AM. The agent did not even asked me if I want to have a protection plan and glass screen protector, but charged both. Later I found out this and called the store manager but the manager said he cannot do anything. What kind of service they are providing? Very disappointed..
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March 2021 by Jazzmine Kaumeheiwa
This location look brand new&&the employees there are nice&&helpful. Came here cause I had a problem with my touch screen I call the location on youree was told they couldn’t help cause it wasn’t a repair center&&that I had to go to a Mac store and that T-Mobile doesn’t even have repair centers. Decided to call here&&they said I could bring it in and they could try to help so glad I did cause they lady fixed it in less then 1 min she said it was a problem that they see often&&I was so thankful cause everyone was just letting I had to buy a new phone. Will definitely be coming here for ALL my phone needs!!!!!
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January 2021 by Diane beard
I I would like to thank schangela for an outstanding job of customer service . I have a problems with my phone she stayed with me until she fixed it. I always come to this office and always get great customer service. T-Mobile on pierremont
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November 2020 by SanPedro Goode
???ATTENTION ATTENTION EVERYONE!!!!!!Hats off to the HARDWORKING DECIDATED TEAM at T-Mobile on Pierremont Rd.... Joshua, You have an AMAZING TEAM...that team makes sure they customers walk out the door with a pleasant welcome experience.... I will be coming back to do future business with this location....What one store didn’t do this team turned a frown into a SMILE :-)Keep up the EXCELLENT WORK Y’ALL give/do there....??????????
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October 2020 by Jason Roy
Hats off to Jasmine and the entire team @ this location. She was polite, knowledgeable, and made the entire experience quick and easy.
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October 2020 by Tommy Gosey
Great service fast and helpful
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July 2020 by Marti Wilson
Carlton was absolutely GREAT. SSUPER. FANTASTICGIVE HIM A MANAGEMENT RAISE
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March 2020 by Bryan Deleon
It's not so much the store as it is the knowing that what you do ONLINE will never transfer into any dialogue for those IN THE store.
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February 2020 by Amanda Spangler
The staff at this store were awesome throughout the whole process. They answered all my questions and never once did I feel like they were trying to upsell me. If you are looking to visit a Sprint retailer this is the store you need to go to!
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February 2020 by kim lope
The manager was awesome! He helped me get my bill down to a minimum, my phone was free, and my experience was great!
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February 2020 by megan thomas
Just got a UPGRDAE ?WOOHOO❗️ With the help of my Sales Rep Brandon he was so great and funny in the process good job Bran??
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February 2020 by Lawamda Goree
I really had great service and customer service was excellent with Akeyia Jones.
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February 2020 by Rachel Bell
I really love the team at sprint 855 Pierre month they are really nice and helpful at all times great attitudes loving I just love this store ?
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February 2020 by Danna Robert
Carlton helped me get a new phone , loved his energy and very fast pace . I would recommend this location.
