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November 2023 by Clint Jackson
Place is a rip off! They charge high end prices for used appliances! Yes USED! It’s scratched n dented because it’s used! I opened a fridge on the sales floor n it had old food in it!
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November 2023 by that_girl_ yazmin
I was very happy about my purchase on my Amana stove until I throughly reviewed my invoice and discovered I was charged a 100 more than the marked price. I was charged 597 and the stove is at Home Depot for 598. I contact JT the manager who then told me that he would have to speak with the sales lady Bea that completed the paperwork and corporate. I'm really upset about this because my paperwork had to be redone 3x do to incorrect price was submitted should have been the 1st red flag, then my daughters dryer cord was the wrong one and they argued with her about that when she took it back and told her I had her plug but mines was 4 prong hers was 3. Plus they loaded the wrong fridge and my daughter just happen to notice the paperwork with my name on it still taped to the fridge. Very disappointed in this company.Fred I completely understand I can return my stove but I stand on the price posted on the stove was 497.00 that Bea, me and my daughter saw. And the same washer was at Home Depot for and the paperwork was done 3x after the stove was added. My daughter was the one that bought to Bea's attention that the wrong fridge was loaded because the one she purchased was still on sales floor with name on it. So yes I still stand on the stove was a different price than what I was actually charged. But God will fix this
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October 2023 by Tatiana Moore
Found a Maytag washer for my mother. It was the size she wanted at half the price she expected & there wasn't any noticeable damage at all. It was quick & easy. I will always refer them before a big box store.
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August 2023 by Joshua Register
Extremely helpful staff and decent priced stuff
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July 2023 by Monique B.
The prices are too expensive here to be called a discount store. The staff was nice though. They seemed knowledgeable and they were very friendly.
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June 2023 by Toni Burns
Poor customer service and had my dryer and washer for almost 2 months and still doesn't work and they broke my gas line it's just a hot mess with them never again will I spend almost 4,000 dollars with them!!!!
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June 2023 by Jay B.
Full Disclosure...this review is based on Customer Service ONLY...PHENOMENAL is the best way to describe it...Upon entering I asked if it was okay to bring in my Fur Baby if I held him & the two women at the Reception Desk asked me to put him down...while I tried to keep up with him...the Owner talked business with my wife...we were looking for a refrigerator for my in-laws...the Owner was very patient, personable, & informative...meanwhile my little guy was all over the store...to include the storeroom...the guys back there just walked him back to the front...before we left the owner explained Delivery & Haul Away to us & made us feel like we were truly appreciated...if you are in the market for an appliance & don't mind a Scratch &/or Dent...Give this place a try!!!
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May 2023 by Crystal Chandler
I purchased a washer and had it about 2-3 weeks and it started throwing error codes and every load we had to reset it to get it to work. I called and asked for service to come out and at this point I have to admit I was not impressed and from past experiences elsewhere was a little peeved at laying out as much almost as for a unit from Lowe’s. So they send a service guy out and he checks the machine out and agrees that there is in fact an issue . We discussed options and at this point I was adamant about a refund and he said,”sure thing if that’s what you want, I that’s what we will do”. I told him we would bring the washer either Saturday or Monday. He said ok. We decide that my husband would take the unit back on Monday after work and get our money back . When I called them on Monday, I spoke with Miss Carol and it was then that she told me the “service tech” was the owner of the company and whatever he had told me they would honor. I was blown away. So my hubs took the washer to drop it off and decided to just get another washer exactly like the one he was dropping off . They rolled my extended warranty to the new one, refunded me like $40 and he brought it home . The new washer has not missed a beat . I HIGHLY RECOMMEND this store. We will most definitely be back . It won’t matter if we can get the same product cheaper somewhere else - we will buy from Skent n Dent. Because their customer service is PRICELESS and to me worth every penny!!! Thanks y’all ! I think I see a matching dryer in the near future !!!
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April 2023 by Angela Tappe
I was greeted immediately as I entered the store. The sales associate was very knowledgeable and helpful. They had great prices. Much lower than the big box stores. I definitely recommend them and will shop there when I need any appliances in the future.
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March 2023 by James H.
The price is a great! When you're purchasing items, the individual selling to you or nice. The guys in the loading dock are conscientious and do things right. We have purchased two refrigerators, two sets of washers and dryers and two gas ranges. The service when we've had issues have been good open till recently. We purchased a $4800 range and the oven has not worked correctly since the original purchase six months ago. We've had a service man to the house twice and now the oven is completely out and not working at all and has been for over six weeks. The service Company, that they sell their extended warranty through is mediocre at best and so far the follow-through on fixing my oven has been absolutely nonexistent! One year ago, I would have ranted and raved over how wonderful this place is and what rent deals they offer now would not recommend them to anyone who wants a working appliance.
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February 2023 by Yolenda Harris
They were very helpful, by allowing me to take my time and answering all my questions. I’ll go there again to look for appliances I may need.
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December 2022 by Sherrie Ashley
Prices are high, you might as well go to Home Depot, Lowes or an appliance store. Asked about delivery prices, and they quoted unreasonable delivery prices. Everyone has an opinion as this is mine.
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December 2022 by Karen
We walked in and found the freezer we needed in less than five minutes. Loading guys were extra careful. We haven't found the skent or the dent!???
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December 2022 by Marc Branconnier
The best prices and service for appliances in the area. I haven't been able to find any defects on the appliances there. Delivery is not that expensive either.
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December 2022 by Glenn Dowden
Made my first ever visit to Skent N Dent in Shreveport, October 28th. I was send there by a good friend whose company that does financing for them. I was welcomed upon entering. I looked around for a refrigerator and found a good variety to pick from. I found reasonable appliance prices and information on available warranties with varying prices and time lengths. Even though I didn't make a purchase today I couldn't find a black side by side refrigerator this day. I was told they sell quickly. I was thanked for stopping by. I enjoyed my visit.
