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November 2023 by Keith Cottrill
Super shop, very professional and customer oriented.
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September 2023 by Natalie Calk
Mr Shelby and his staff are courteous and always helpful when aligning you back for the road. He will handle all details and make this a smooth process for you. I have found some of the other collision places to be half hampered with customer service, not Shreve City Collision. Highly recommend this repair shop and worked well with insurance & state inspection requirements for reconstruction of a title. Owner was thorough & detailed to work with.
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August 2023 by Rebecca W.
Worst experience ever, I have never been so insulted in my life. I went there to get an estimate to fix damage that happened while I was driving my brother in law's vehicle. It is an older vehicle but in great mechanical shape. When Shelby Townsend came out to look at the vehicle, he told me that the vehicle would be totaled by the insurance company. I explained that my brother in law is not in a position to replace the vehicle and I was driving it, so I needed to fix the damage. I told him sometimes doing the right thing stings. He then told me that I would have to pay upfront because they would not want to have to repossess the vehicle. ??? because I am driving an older vehicle I can't afford to pay?So, I guess if you have an older vehicle that you want repaired this is not the place to go.
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June 2023 by Chris Rondeau
I have visited this shop more then I want in the past year... but they do good work and Shelby is always friendly and willing to help.So if you need a body shop give them a try.
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May 2023 by Michael E.
From Shreveport, LaI went to get an estimate due to what I thought was deep scratches on my front bumper that would need repair and painting. The man that was to give me the estimate looked at the damage, and told me that he could clean it up 90% by hand and to let him try and then decide if what was left was worth about $800 to completely fix.After he did his magic, I could barely see any mark.No charge and a pleasant good bey. This is the type of place that give one faith in people!
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March 2023 by Jordan Ary
Was not a welcomed environment. No customer engagement whatsoever. Cannot give my business to anyone who doesn’t engage with their customers.
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February 2023 by Paul Victory
If you're looking for a place to take your vehicle, YOU'VE FOUND IT. I cannot sing their praises enough. Shelby and his crew took great care of my ride, were reasonable, and I'm sure thrilled State Farm with how quickly they were done.Service: Body & Trim
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November 2022 by James Mcguirk
They do great work at a fair price but the level of service truly sets this place apart. Unlike many other auto (or home) repair businesses I’ve used over last few years, these guys not only did the job in a reasonable amount of time but kept me informed throughoutService: Body & Trim
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August 2022 by roblox user tictoklover12
Awesome body shop. They do great work and the people are very helpful
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June 2022 by Daniel Nutt
Shreve City Collision is the most trustworthy, knowledgeable and customer friendly body shop I know of. There may be others in the area, but I’ve used them multiple times with no issues and they work hard to help you keep your deductible. I pick my vehicle up and it’s been cleaned and looks like new. Call Shelby and get your vehicle taken care of here. You won’t regret it.Service: Body & Trim
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May 2022 by Sherry Clark
Shelby Townsend & his team are awesome; they fixed my 2014 Camaro on 2 separate occasions when I backed into my neighbor's cars. Couldn't tell it had ever been wrecked. And it took less than a week, earlier than expected. Now I will be dropping the same car off to him later in May to have the front end repaired from a j*** taking a left in front of me with no ins!! Upon bringing it in for Mr. Townsend to see, I showed him where the front passenger tire was rubbing against the firewall underneath & he took my car back, had that removed, and tied my front bumper up b/c it was close to falling off. Awesome customer service!
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January 2022 by Zachary F.
My car had a pretty tough job. Body lines where toast bumper hanging off. This body shop did such a good time restoring my car I cannot tell the difference from the factory paint. Very professional very transparent service. However I did see some overspray on my door and un removed masking tape which are easy fixes. Overall 10/10 service
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November 2021 by Michael Davis
Been a customer for years. They take care of all our auto collision repairs. They do great work and the staff is easy to work with.
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October 2021 by danny hebert
Fast and Very Friendly Service. Highly Quality Work. Highly Recommend Mr Shelby.
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October 2021 by Lestestia Eason
The people there are very friendly. Customer Service is excellent.
